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Front Desk Admin- Medical Psychology Assessment Clinic (MPAC)

UCLA Health

Location
Los Angeles, CA, USA • Ref #33860 • Posted 11/02/2026 Clerical/Administrative
Source
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Front Desk Admin- Medical Psychology Assessment Clinic (MPAC)

General Information

Work Location: Los Angeles, CA, USA
Work Schedule
Monday-Friday, 8:30am-5:30pm
Posted Date
11/02/2026
Salary Range: $27.74 - 39.36 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
33860

Primary Duties and Responsibilities

The Department of Psychiatry is seeking to hire a Front Desk Administrative Support to join our UCLA Medical Psychology Assessment Clinic (MPAC), a specialty clinic that provides comprehensive psychological and neurological assessments for children and adults with neurodevelopment, neurological, and psychiatric conditions, including ADHD, learning disabilities, epilepsy, brain injury, depression, anxiety, and bipolar disorders. Key responsibilities:

  • Greet, check in, and assist patients, visitors, and referring providers
  • Schedule, confirm, and coordinate patient appointments
  • Verify insurance and registration information
  • Answer incoming calls and respond to patient inquiries
  • Support providers and clinic staff with administrative tasks
  • Maintain accurate patient records and ensure confidentiality
Salary: $27.74/hr - $39.36/hr

Job Qualifications

Demonstrated customer service experience in a professional setting
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize multiple tasks in a fast-paced environment
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
Ability to maintain confidentiality and exercise sound judgement when handling sensitive information
Ability to work effectively and support the clinic’s diverse patient population
Preferred:
Experience working in a healthcare, medical office, or outpatient clinic setting
Demonstrated knowledge of basic psychiatric terminology
Knowledge of medical terminology
Experience working in mental health
Experience with electronic health record (EHR) systems
Familiarity with insurance verification, referral, and appointment scheduling
Experience supporting high-volume patient-facing operations

As a condition of employment
, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.