Security Associate

Summary/Objective

This position is under the direct supervision of the team leader or shift supervisor for the associate’s assigned
shift, and is responsible for the protection, safeguarding and security of assets, personnel, customers and guests for the properties Mustang oversees.

Essential Functions

Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential
functions.

· Conduct excellent
guest service by providing direction or offering assistance in a proactive
manner

· Provide a
visual security presence

· Conduct thorough
patrols by bicycle, on foot, or occasionally by golf cart

· Make regular
security checks of doors, windows, gates, mechanical rooms, fire exits as
requested by the client or to guard against trespassers or unauthorized entry

· Respond to
alarms and react according to protocol

· Contact police,
fire department or EMS as needed; assist them upon arrival

· Assist in
evacuations as emergency conditions dictate

· Tactfully
advise guests of rule or safety infractions

· Engage in
conflict de-escalation whenever possible

· Report safety
concerns or maintenance/repair needs

· Write concise,
accurate reports using proper format

· Assist in crowd
control as needed

· Other duties as
assigned by Team Leader

Competencies

· Keen
observation skills

· Ability to make
clear decisions while in stressful situations

· Mature
professionalism that reflects well on our clients

· Assertive, yet
friendly demeanor

· Ability to
remember protocols

· Team player
mentality – puts others first

· Good
interpersonal skills and willingness to engage with client’s guests

· Willingness to
learn procedures

· Coachable

Supervisory
Responsibility

None

Work Environment

This position is mostly shiftwork that is outdoors on a 24-hour
basis, year-round. There is
significant exposure to people, to include some that can be discourteous or
intoxicated. There may be exposure to
potentially hazardous situations, such as responding to fire or burglar
alarms.

Physical Demands

This position requires significant physical movement, to include
walking, running, riding a bicycle, lifting items up to 50 pounds, climbing,
stooping, pivoting. It may include riding
a bicycle, standing or sitting for long periods of time. Specific abilities required by this job
include visual acuity, speech and hearing; and eye coordination and
manual dexterity to handle radio and basic office equipment.

Position Type and Expected Hours of Work

This is a full-time position
consisting mostly of 8-hour shifts. The shifts are staffed 24 hours per day, 365 days per year, including
weekends and holidays. The shifts are
generally day shift (6am-2pm or 7am-3pm), evening shift (2pm-10pm or
3pm-11pm) or midnight shift (10pm-6am or 11pm-7am). Attempts will be made to place associates
on their shift of preference. Attempts
will also be made to have consistency in their days off each week.

Required
Education and Experience

High school diploma
or equivalent.

State of Texas Level
II non-Commissioned Officer certification is helpful but not required.

Other
Duties

Please note this job
description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the associate for
this job. Duties, responsibilities and activities may change at any time with
or without notice.