Law Office Supervisor I - Indio

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section. ABOUT THE POSITION The County of Riverside’s Child Support Services Department has an opportunity for a Law Office Supervisor I position assigned to the Indio location. The Law Office Supervisor I oversees the day-to-day operations of the Legal Division support staff, including Legal Support Assistants, Office Assistants, and Child Support Investigators. This position directs the processing, filing, and return of high-volume court documents while ensuring work is completed accurately and in a timely. The Law Office Supervisor I works closely with the Administrative Services Supervisor, Supervising Attorneys, and other Law Office Supervisors to identify opportunities for improvement and implement changes to processes and procedures. The position also participates in preparing monthly Legal Division reports and attends Legal Division, department supervisor, and court-related meetings, as well as trainings, retreats, and professional development activities. The ideal candidate is highly organized, self-motivated, and able to manage competing priorities, constant deadlines, and last-minute changes while remaining calm and professional. Strong communication, problem-solving, and organizational skills are essential. Preferred candidates will have strong proficiency with Excel, SharePoint, and Adobe Acrobat Pro, with familiarity with PowerPoint. Experience working for a local child support agency or in family law is highly desirable. Meet the Team! The County of Riverside Department of Child Support Services works with parents and guardians to ensure children and families receive court-ordered financial and medical support. Services provided include locating and establishing paternity; establishing, modifying, and enforcing a court order for child support; and establishing, modifying, and enforcing an order for health coverage. Can you see yourself here? EXAMPLES OF ESSENTIAL DUTIES • Plan, organize, and supervise law office activities that are involved in internal document processing and work flow. • Administer, direct or supervise office and facility security, general office and equipment maintenance, records control and retirement, employee timekeeping and payroll reporting, maintenance of personnel records and position control within HRMS system, mail and correspondence routing, office safety and injury reporting, filing of correspondence and case data, and maintenance of office directives and policy statements. • Confer with attorneys regarding clerical support, equipment requirements, office policies, and operating procedures; establish clerical work priorities and develop production standards. • Interpret and ensure compliance with departmental policies, rules, and regulations among subordinate staff; work independently making procedural decisions affecting clerical and departmental operations; check legal references for correct citation; conduct periodic meetings with subordinates. • Represent the department on committees and taskforces that are created to study inter- and intra-departmental problems; maintain working knowledge of various automated and manual systems and procedures. • Create and maintain information control when no longer needed; supervise subordinates in the preparation of affidavits, agreements, briefs, calendars, misdemeanor and felony complaints, contracts, declarations, and depositions; interview and select subordinate clerical personnel. • Assign and train subordinates in a variety of law office tasks including the operation of personal computers, the usage of a variety of software programs and a variety of computer related peripherals. • Evaluate the work of subordinates and recommend merit pay increases; responsible for discipline and morale of staff; ensure office equipment and layout conforms with the Fire Code and California Occupational Safety and Health Act requirements. • May prepare the budget for function being supervised; establish expenditure controls over all office equipment and supplies being procured; submit requisitions for supplies as needed. • Prepare reports, correspondence, legal documents, and directives relative to law office clerical operations; responsible for the collection of funds for discovery and other fees.

MINIMUM QUALIFICATIONS

OPTION I Experience : Four years of progressively responsible clerical experience in a legal office or criminal justice agency, which included two years of supervisory responsibility. OPTION II Experience : Four years of progressively responsible clerical experience in a legal office or criminal justice agency which included one year as a County of Riverside Senior Legal Support Assistant with lead and/or supervisory experience. ALL OPTIONS Knowledge of : The principles of supervision, training, motivation and organization; office layout and management principles and techniques; legal procedures, legal terminology, procedures and practices of local, state, and federal courts; legal formats including briefs, motions, opinions, resolutions, and subpoenas; modern office equipment, machines, and supplies which includes computer hardware and software; proper telephone procedure; recordkeeping systems. Ability to : Plan, organize and coordinate the complex clerical functions of a public law office; supervise the work of others; prepare a variety of legal documents; analyze situations accurately and take effective measures; understand, interpret and apply laws, rules, and regulations and to use proper judgment in their application; secure and maintain effective and cooperative relationships with others; prepare correspondence, reports and directives. SUPPLEMENTAL INFORMATION For questions regarding this recruitment: Please contact Ebelyn Skinner at 951-955-5196 or eskinner@rivco.org . Please allow 1-2 business days for a response to general inquiries. ________________________________________________________________________________________ APPLICATION INFORMATION Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability Schedule, Overtime, Standby/On-Call, and Travel Obligations The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations. Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627. BENEFIT PROGRAM: SEI MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans. Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different

benefits

. See the list here . MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS). Tier I (Classic Member – Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. Tier II (Classic Member – Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024. A new member is defined as any of the following: A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months. CalPERS refers to all members that do not fit within the definition of a new member as "classic members". Contribution rates are subject to change based on the County of Riverside annual actuarial valuation. Note: This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the

Benefits

Information Line at (951) 955-4981, Option 2. If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary. DEFERRED

COMPENSATION

Voluntary employee contribution with a choice between two 457 deferred

compensation

plan options. VACATION ACCRUAL (Bi-Weekly Accrual): 0 < 3 year = 80 Hours (10 Days) 4 < 9 years = 120 Hours (15 Days) 10 or more years = 160 Hours (20 Days) Maximum Vacation leave accumulation is 480 hours. SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual. HOLIDAYS: Normally 12 paid holidays per year. BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance). BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase. DISABILITY: Employees contribute to State Disability Insurance (SDI), which provides wage replacement

benefits

for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave

Benefits

. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period. Additionally, employees receive employer-paid Long-Term Disability

Benefits

, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these

benefits

become active. Employees may coordinate these

benefits

with other available leave balances to receive up to 100% of their regular pay. POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding. OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information. 01 Do you have at least four years of progressively responsible clerical experience in a legal office or criminal justice agency that included two years of supervisory responsibility? Yes No 02 Do you have at least four years of progressively responsible clerical experience in a legal office or criminal justice agency, which included one year as a County of Riverside Senior Legal Support Assistant with lead and/or supervisory experience? Yes No 03 How many years of experience do you have directly supervising or providing lead direction to administrative, legal support, or investigative staff? No Experience Less than 12 months 1 year or more, but less than 2 2 years or more, but less than 3 3 years or more, but less than 4 4 years or more, but less than 5 5 years or more, but less than 6 6 years or more 04 How many years of experience do you have managing high-volume workloads involving court documents, legal records, case files, or other time-sensitive documentation? No Experience Less than 12 months 1 year or more, but less than 2 2 years or more, but less than 3 3 years or more, but less than 4 4 years or more, but less than 5 5 years or more, but less than 6 6 years or more 05 How many years of experience do you have using Microsoft Excel, SharePoint, Adobe Acrobat Pro, or similar software to organize, track, analyze, or manage work-related information? No Experience Less than 12 months 1 year or more, but less than 2 2 years or more, but less than 3 3 years or more, but less than 4 4 years or more, but less than 5 5 years or more, but less than 6 6 years or more 06 How many years of experience do you have identifying opportunities to improve work processes, implementing procedural changes, or assisting with process improvement initiatives? No Experience Less than 12 months 1 year or more, but less than 2 2 years or more, but less than 3 3 years or more, but less than 4 4 years or more, but less than 5 5 years or more, but less than 6 6 years or more Required Question