Information Technology Project Manager

%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:3px;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:16.0pt;%22%3E%3Cstrong%3EIT Project Manager%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;%22%3E%3Cspan style=%22background-color%5C:white;color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3EAt Percepta, %3C/span%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3Ewe bring first-class service across each market we support%3C/span%3E%3Cspan style=%22background-color%5C:white;color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E. As a%26nbsp;%3Cstrong%3ERemote %3C/strong%3E%3C/span%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EIT Project Manager%3C/strong%3E%3C/span%3E%3Cspan style=%22background-color%5C:white;color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying%3C/span%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E the satisfaction of being part of a unique culture%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:12pt;%22%3E%3Cstrong%3EWhat You’ll Be Doing%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoHeader%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt;tab-stops%5C:.5in center 3.0in right 6.0in;%22%3E%3Cspan style=%22font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:10.0pt;%22%3EThis position requires very minimal supervision from senior management staff and is expected to be performed completely independently using an elevated level of decision making on a regular basis. The IT Project Manager follows the established technology management methodology and standards. %3C/span%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:11.0pt;%22%3EThe IT Project Manager facilitates initiatives related to service excellence, automation, process improvement, software implementations, software development, data networks, telephony, CRM, and other client-based technology.%3C/span%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:11.0pt;mso-spacerun%5C:yes;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:10.0pt;%22%3EThe IT Project Manager is responsible for planning, executing, and evaluating the information technology elements for moderate and complex initiatives from initiation to closure. Responsible for ensuring technical projects are delivered on time, within scope and high-quality standards. Use excellent team facilitation and coordination skills to foster a team spirit.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:12pt;%22%3E%3Cstrong%3EDuring a Typical Day, You’ll%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %27Times New Roman%27;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3EProvide technical leadership throughout the entire project lifecycle, including, but not limited to pre-sales requirements analysis, solution design and development, testing, deployment, and post-go live support.%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;font-size%5C:14px;%22%3E%3Cspan style=%22mso-color-alt%5C:windowtext;%22%3EManage IT deliverables for internal IT initiatives and call center program launches from initiation to delivery, ensuring projects are delivered on time with high quality standards.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;font-size%5C:14px;%22%3E%3Cspan style=%22mso-color-alt%5C:windowtext;%22%3EIdentify project risks, access their potential impact, and develop strategies to mitigate proactively throughout the project lifecycle.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 0in .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;font-size%5C:14px;%22%3E%3Cspan style=%22mso-color-alt%5C:windowtext;%22%3EAssist with the development and management of processes and procedures to support product development, process automation, IT auditing activities, and portfolio management.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 0in .5in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 0in .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;font-size%5C:14px;%22%3E%3Cspan style=%22mso-color-alt%5C:windowtext;%22%3EContinuously evaluating project management processes and methodologies, identifying areas for improvement, and implementing best practices to enhance project efficiency and effectiveness.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 0in .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;font-size%5C:14px;%22%3E%3Cspan style=%22mso-color-alt%5C:windowtext;%22%3EAssist with implementing and enforcing quality assurance processes, ensuring that project deliverables meet the highest standards of quality, reliability, and performance.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 0in .5in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3ECoordinate with third party vendors, internal departments, and clients to manage technology project plans, and metrics reporting as required.%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 0in .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3EPrepare and present project status reports, progress updates, to stakeholders, senior management, and clients. Maintain accurate project documentation, including project plans, and other required project documentation as required.%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 0in .5in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3ERegularly communicate technology status and issues including conflicts and/or critical operating barriers with recommendations to both technical and business stakeholders.%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3ECoordinate and assist with creating test strategy, test plans and test cases as necessary for internal IT projects and client launches.%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3EEnsure change requests, customer acceptance/approval and all relevant documentation are maintained throughout the project lifecycle.%3C/span%3E%3C/p%3E%3Cp class=%22MsoHeader%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;tab-stops%5C:.5in;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-bidi-font-size%5C:10.0pt;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-bidi-font-size%5C:10.0pt;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:10.0pt;%22%3EAssist Global Service Desk with facilitating incident management and issue resolution as required.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3EConduct post technology reviews to identify opportunities for improvement. Provide feedback to internal departments, clients, and senior management.%3C/span%3E%3C/p%3E%3Cp class=%22MsoBodyText2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;text-indent%5C:-.25in;%22%3E%3Cspan style=%22font-family%5C:Symbol;font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3C/span%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27;font-size%5C:14px;%22%3E%3Cspan style=%22font-feature-settings%5C:normal;font-kerning%5C:auto;font-optical-sizing%5C:auto;font-stretch%5C:normal;font-style%5C:normal;font-variant%5C:normal;font-variation-settings%5C:normal;font-weight%5C:normal;line-height%5C:normal;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22font-size%5C:14px;%22%3ECoordinate with GPMO Project Managers on enterprise projects by providing technical leadership and managing technical deliverables.%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22font-family%5C:Arial;%22%3E%3Cspan style=%22font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:11.0pt;%22%3EAssures adherence to company standards and policies.%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3E%3Cspan style=%22font-size%5C:14px;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:11.0pt;%22%3EMay be required to support non-IT and other strategic initiatives.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:12pt;%22%3E%3Cstrong%3EWhat You Bring to

the Role

%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top%5C:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EBachelor’s or Master’s degree in Computer science, Information System, Business Administration, or a related field.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EProject management certification (PMP, Agile, Scrum), preferred.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EITIL Certified, preferred.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3E5 to 8 years of experience managing enterprise-wide software development, infrastructure, and/or call center implementations.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3E3 to 5 years of experience with call center operations and associated technologies is a plus.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EWork in a collaborative team environment%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EDemonstrated decision making and leadership skills managing global teams.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EStrong understanding of software development life cycle (SDLC) methodologies.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EManaging virtual global team members supporting a 24x7 environment.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EEfficient time management skills.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22margin-bottom%5C:0in;margin-top%5C:0in;mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EExceptional communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders.%3C/li%3E%3C/ul%3E%3Cul style=%22margin-top%5C:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:11.0pt;%22%3EFlexible schedule to manage global and regional technology initiatives as required.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EComfortable with changing requirements, managing technology projects running in parallel, and aggressive schedules; must be flexible, excellent at multitasking, and able to rapidly adapt and respond to changes in the technical and business environments.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3ESolid problem-solving and decision-making abilities, with a keen attention to detail.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EAbility to elicit cooperation from senior management, clients, and other departments.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EExcellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EAbility to uphold confidential and sensitive information.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-layout-grid-align%5C:none;mso-list%5C:l0 level1 lfo1;punctuation-wrap%5C:simple;text-autospace%5C:none;vertical-align%5C:baseline;%22%3EProactively manage professional development and complete Individual Development Plan (IDP).%3C/li%3E%3C/ul%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;margin-left%5C:48px;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Arial;margin-bottom%5C:10px;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:12pt;%22%3E%3Cstrong%3EWhat You Can Expect%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3EBase

compensation

+ 10% Annual Incentive Plan%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3EHealth/Dental/Vision/Life Insurance%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3EFlexible Spending Account (FSA) and Health Savings Account (HSA)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3E401(k)%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3EVacation/Sick Time and Paid Holidays%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3ETuition Reimbursement%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3EEmployee Assistance Program%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3EEmployee Discount Program%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3ETraining and Development Programs (Percepta College)%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:14px;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;padding%5C:0in;%22%3EEmployee Rewards Program (Perci Perks)%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family%5C:Arial;%22%3E%26nbsp; %3Cspan style=%22color%5C:black;font-family%5C:%27Arial%27,sans-serif;font-size%5C:12pt;%22%3E%3Cstrong%3EA Little More About This Role%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22bodybullet2%22 style=%22line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-bidi-font-size%5C:10.0pt;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %27Times New Roman%27;mso-bidi-font-family%5C:Symbol;mso-bidi-font-size%5C:10.0pt;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:10.0pt;%22%3EMust be available for occasional travel.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22bodybullet2%22 style=%22background-color%5C:white;line-height%5C:normal;margin%5C:0in 0in 6.0pt .5in;mso-list%5C:l0 level1 lfo1;%22%3E%3Cspan style=%22font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-bidi-font-size%5C:10.0pt;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %27Times New Roman%27;mso-bidi-font-family%5C:Symbol;mso-bidi-font-size%5C:10.0pt;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Arial;mso-bidi-font-size%5C:10.0pt;%22%3EOccasionally work weekends and outside of core working hours (Monday through Friday 8am to 5pm) to support project deployments or other global initiatives as required.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EEstablished in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EOur values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we%5C:%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top%5C:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l0 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3ELead with humility%3C/strong%3E – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l0 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3EService beyond self%3C/strong%3E – We serve others—clients, customers, and teammates—with care and integrity in every interaction.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l0 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3ELeave it better%3C/strong%3E%26nbsp;– We take ownership and leave every process, person, and place better than we found it.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l0 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3EWin together%3C/strong%3E%26nbsp;– We succeed as one—celebrating, supporting, and showing up for each other.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l0 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3EDeliver remarkable%3C/strong%3E%26nbsp;– We go beyond expectations to create bold, meaningful moments that stand out.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EPercepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family%5C:Arial;%22%3E%3Cspan style=%22font-size%5C:small;%22%3E%3Ci%3EPercepta requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. Percepta is an Equal Opportunity Employer.%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Arial;%22%3E%3Cspan style=%22font-size%5C:small;%22%3E%3Ci%3E%3Cspan class=%22ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak%22 dir=%22ltr%22%3E#LI-Remote%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family%5C:Arial;%22%3E%26nbsp;%3C/p%3E