Billing Agent

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.

The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support. Managing essential office tasks, coordinating logistics activities, and providing comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company.

This position is created to invoice USA shipments in a timely and accurate manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Estimate files prior to be invoiced

• Invoice shipments using the corresponding notes, specific rate sheets, spots and requirements for each account

• Manage EDI matters and provide assistance to Collections Department when needed for invoices billed

• Audit non-invoiced and invoiced shipments to ensure billing compliance

• Make and send billing packages to the customers and branches

• Open files in the production system

• Clean up billing accounts when needed

• Additional tasks as assigned by the Supervisor

SUPERVISORY RESPONSIBILITIES

This position does not supervise any direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

• High School Diploma

• 1 to 3 years of previous experience in freight forwarding industry preferred

• Completion of any industry related course is a plus

• Excellent verbal and written communication skills in English and Spanish

• Excellent organizational skills and attention to detail

• Proficient with Microsoft Office

KNOWLEDGE, SKILLS & ATTRIBUTES

• Self-confident, creative, innovative

• Can work at all levels of the organization

• Can make something complex easy to understand

• Can move from strategic to detailed focus easily

• Willing to help; looks for solutions; coaches others in finding their own solutions

• Values each person no matter their position, empathetic

• Team oriented. Willing to coach and receive coaching. Willing to lead and to follow depending on the situation. Eager to go above and beyond when needed to be successful

• Curious and continuously looking for ways to learn and grow

• Customer-focused

• Organizational skills

PHYSICAL DEMANDS

• Frequently required to stand, and walk

• Regularly required to sit for extended periods

• Regularly uses arms to reach, hands and fingers for computer and phone use

• Speaking clearly and listening for heavy phone contact

• Requires close-up and computer screen distance vision ability

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are similar of those of an office setting with various office equipment

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!