HR Benefits Coordinator

Purpose: The HR Payroll/Benefits Coordinator is primarily responsible for administering the employee benefits program. This position will assist the payroll department with the reconciliation process of payroll related responsibilities such as benefits and retirement plan reconciliations for all Library staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinates the Gwinnett County Public Library (GCPL) employee benefits program.

• Enrolls new employees in Library benefits.

• Educates existing staff members about various aspects of the benefits program, including providing current benefits information and responding to questions about benefits in a timely manner.

• Maintains benefits and payroll processing documentation according to HR department standards.

• Supports requests from various vendor partners.

• Provides administrative support for annual budget preparation and management.

• Continuously monitors daily duties for efficiency.

• Coordinates and conducts open enrollment meetings.

• Maintains and performs processing task list.

• Research benefits-related issues.

• Stays abreast of changes in legislation that affect benefits administration.

• Makes recommendations regarding potential changes in benefits providers, plan design and/or policies.

• Prepares quarterly reports regarding benefits plans and coverage; verifies employee eligibility and coverage.

• Completes OSHA and WC forms and reports, and follows up on claims.

• Assists employees with logging on to the HRIS system and makes corrections, updates.

• Maintains and updates the Benefits Announcement Board.

• Reconciles the Teachers Retirement System (TRS) account and makes payment.

• Reconciles the Voya Account and makes payment.

• Performs other tasks as assigned by the HR Division Director.

KNOWLEDGE OF:

• Customer service principles.

• Office procedures, methods and equipment.

• Data entry and filing techniques.

• Applicable benefit administration laws, rules, and regulations.

ABILITIES/SKILLS:

• Must be able to multitask and prioritize work.

• Exceptional customer service.

• Operating computers and applicable software.

• Must be organized and able to correctly file and maintain records.

• Operating standard office equipment.

• Accurately perform a large volume of data entry at various times.

• Researching and resolving discrepancies.

• Balancing and reconciling information and data.

• Communication, interpersonal skills as applied to interacting with coworkers, supervisors, the general public, etc. sufficient to exchange or convey information and to receive work direction.

EDUCATION and/or WORK EXPERIENCE:

• Bachelor’s degree is preferred but not required.

• 2 - 5 years’ experience in benefits administration.

• Experience with ADP Workforce Now is the preferred HRIS system. Other HRIS modules may be considered.

• Previous payroll processing/reconciliation experience required, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

PHYSICAL REQUIREMENTS:

• Light physical effort required to frequently and repetitively lift or move lightweight parts and materials.

• Occasional lifting and/or moving up to 10 lbs.

• Ability to frequently sit, stand, walk, reach with hands and arms, stoop, kneel, and crouch.

• Ability to work effectively and efficiently in a fast-paced environment.

• Ability to work successfully in a team environment.