People and Culture Manager

Role Description The People and Culture (P&C) Manager is responsible for building and managing NHG's end-to-end people function and ensuring that the organization has the people, structures, policies, performance systems and culture required to support its next phase of growth. This is a hands-on leadership role. The successful candidate will operate as both a trusted adviser to the CEO and management team and the person accountable for the day-to-day execution of the P&C function.

The role

encompasses the complete employee lifecycle, including workforce planning, recruitment, onboarding, probation, performance management, employee relations, learning and development, remuneration, P&C administration, policy governance, employee engagement and offboarding. The P&C Manager will play an important role in developing NHG into a high-performance, accountable and people-focused organization while ensuring compliance with South African employment legislation.

Key Responsibilities

Manage the full employee lifecycle from recruitment and onboarding through performance management, development and offboarding. Partner with the CEO and Heads of Department on workforce planning, organizational structure and people priorities. Manage recruitment, selection, employment offers and onboarding. Own NHG's probation and performance-management processes. Advise managers on employee relations, disciplinary, grievance, incapacity and poor-performance matters. Ensure compliance with South African employment legislation and good P&C practice. Maintain and improve P&C policies, employment documentation and employee records. Coordinate payroll-related employee information, remuneration reviews and employee

benefits

. Support learning, development and succession planning. Drive employee engagement and support a high-performance, accountable culture. Maintain accurate P&C reporting and provide management with meaningful people metrics. Identify opportunities to simplify, standardize and automate P&C processes. Requirements Experience and Qualification Requirements Relevant Bachelor's degree or equivalent qualification in Human Resources, Industrial Psychology, Labor Relations, Business Management or a related field. Minimum 5 years' broad P&C generalist experience. At least 2 years in an P&C Manager, P&C Business Partner or similar role. Strong practical knowledge of South African labor legislation. Demonstrable experience managing: disciplinary and grievance processes; poor performance and incapacity; recruitment and onboarding; probation; performance management; and P&C policies and administration. Strong communication, judgement and organisational skills. Comfortable working independently and taking ownership of a complete P&C function. Strong Microsoft 365 skills. Advantageous: Experience in healthcare, insurance, financial services or another regulated environment. Experience in an SME, scale-up or entrepreneurial organization. CCMA experience. P&CIS or P&C process automation experience. SABPP registration or professional membership. The Person We're Looking For: We are looking for someone who is: Hands-on: willing to execute, not only advise. Commercial: understands that P&C must support organizational performance. Firm but fair: confident handling difficult people matters professionally. Pragmatic: able to introduce appropriate structure without unnecessary bureaucracy. Highly organized: strong on follow-through, documentation and deadlines. Trusted: able to handle sensitive information with discretion. Improvement-oriented: continuously looks for better, simpler and more scalable ways of working.

Benefits

Why Join NHG? NHG is building a scalable, technology-enabled primary healthcare platform focused on improving access to affordable private healthcare for South Africa's working population. This role provides an opportunity to build and shape the People & Culture function of a growing healthcare organisation rather than simply inherit an established corporate P&C system.