Sales Coordinator

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Responsibilities:

Offer rates to customers according to sales quotations or quoting guidelines
Coordinate with overseas offices/agents regarding ocean freight rates, follow up shipment status etc.
Provide timely responses to both external and internal email
Communicate and coordinate with internal departments to solve unexpected problems that may occur
Provide help and advice to customers using the organization's services or superior's advice
Other duties as required by management

Qualifications:

Only candidates with permanent work rights with no restrictions will be considered
Bachelor’s degree in related fields
Experience in freight forwarding business or related fields will be advantage
Ability to communicate clearly and professionally, both verbally and in written English
Service mind with good interpersonal skills
Able to communicate courteously with customers by telephone, email, online meetings, or face to face
Good attitude and positive thinking
Ability to work under pressure
Able to handle complaints and unpleasant customers.
Good organizational and time management skills
Candidate who can start immediately will be preferred