Facilities Maintenance Specialist

Facilities Maintenance Specialist

Department: Facilities
Reports To: Facilities Property Manager
FLSA Status: Non-Exempt
Pay Range: $23.00–$27.00 per hour
Position Type: Full-time
Schedule: Monday – Friday 8am – 4 pm, with rotating on-call responsibilities

Position Summary

The Facilities Maintenance Specialist performs routine and intermediate maintenance, repairs, and preventative maintenance across Shalom House properties. This position is responsible for independently completing common building repairs, maintaining property conditions, responding to work orders, and assisting with larger projects that require additional technical expertise.

The successful candidate has practical maintenance skills, takes pride in quality work, and can complete routine assignments with minimal supervision. The position works collaboratively with the Senior Facilities Maintenance Specialist to support more complex repairs and expand technical capabilities over time.

Essential Functions

1. Routine and Intermediate Maintenance

• Complete routine maintenance work orders involving residential buildings, fixtures, equipment, and common areas.
• Perform drywall patching, wall repairs, sanding, painting, and touch-up work.
• Replace or repair faucets, showerheads, door hardware, cabinet hardware, and other common fixtures when qualified and permitted.
• Perform minor carpentry repairs, including repairing doors, trim, shelving, and cabinetry.
• Assemble, install, and repair common household and building fixtures.
• Identify and address minor maintenance issues before they develop into larger problems.
• Troubleshoot routine maintenance concerns and seek technical assistance when needed.
• Maintain a professional standard of workmanship and leave work areas clean and orderly.

2. Work Orders and Preventative Maintenance

• Complete assigned work orders within established timelines.
• Perform scheduled preventative maintenance according to organizational procedures.
• Document work performed, materials used, unresolved issues, and follow-up needs.
• Inspect assigned areas and report maintenance concerns, damage, and potential safety hazards.
• Maintain tools, equipment, and supplies in an organized and serviceable condition.
• Communicate delays, material shortages, and issues requiring additional expertise to the Facilities Property Manager.
• Assist with inventory management and obtaining materials for assigned projects.

3. Project Assistance and Skill Development

• Assist the Senior Facilities Maintenance Specialist with more complex repairs, building improvements, and maintenance projects.
• Prepare work areas, gather materials, operate tools safely, and assist with project cleanup.
• Learn additional repair methods and maintenance procedures through hands-on experience.
• Apply feedback and demonstrate increasing independence as skills develop.
• Share appropriate basic maintenance knowledge with the Custodial & Maintenance Apprentice while following established work assignments and direction.
• Recognize the limits of personal qualifications and request assistance when work exceeds demonstrated skills or legal authorization.

4. Safety and Property Upkeep

• Follow organizational safety procedures and use required protective equipment.
• Operate hand tools, power tools, and maintenance equipment safely.
• Follow applicable building codes and licensing requirements when performing assigned work.
• Report hazards, property damage, unsafe conditions, and maintenance concerns promptly.
• Assist with seasonal maintenance, including snow removal, sanding, salting, and grounds upkeep.
• Respect the privacy, dignity, and safety of individuals receiving services while working in residential and community settings.

5. General Facilities Support

• Assist with emergency repairs and urgent work orders as assigned.
• Maintain clean, organized, and safe work areas.
• Communicate professionally with program staff, coworkers, vendors, and contractors.
• Perform other related duties consistent with the position.

Minimum Qualifications

• Generally two or more years of hands-on building maintenance, property maintenance, construction, or related experience preferred.
• Demonstrated ability to perform common repairs, drywall patching, painting, minor carpentry, and fixture replacement.
• Familiarity with hand tools, power tools, and general maintenance equipment.
• Ability to follow instructions, complete work orders, and manage routine assignments independently.
• Good problem-solving skills, attention to detail, and commitment to quality workmanship.
• Ability to work collaboratively and accept coaching and technical guidance.
• Valid driver's license and an acceptable driving record if required for assigned duties.

Equivalent combinations of education, training, and practical experience may be considered.

Physical Requirements and Work Environment

• Ability to regularly lift and carry tools, supplies, and materials, including items weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to stand, walk, bend, kneel, climb ladders, reach overhead, and work in varied positions.
• Ability to work indoors and outdoors in changing weather conditions.
• Ability to travel between organizational properties as required.

Reasonable accommodations will be considered in accordance with applicable law.

Performance Expectations

Success in this role includes:

• Completing routine repairs accurately, safely, and on schedule.
• Maintaining consistent quality and minimizing repeat repairs.
• Keeping work orders and maintenance records current.
• Working independently within established skill and authorization limits.
• Communicating effectively with the Facilities Property Manager and other team members.
• Demonstrating continued development of technical skills.

Comprehensive Benefits Package:

• 401(k) with employer match (after 1 year)
• Health, dental, and vision insurance
• Flexible Spending Account (FSA)
• Short-term and long-term disability
• Life insurance
• Generous paid time off