QM 55 Deli Associate

Position Summary

Quality Mart Deli Associates are chosen front-line representatives who create a “WOW” experience for all customers. Deli Associates

carry out this main responsibility through proper food handling, receiving and stocking deliveries, tracking waste, properly disposing of

out-of-date products, customer assistance, and ensuring the store is always at A “WOW” level of cleanliness and Customer Service by

cleaning, removing trash, organizing the store, and other duties as assigned by the manager.

Key Responsibilities

 Always Maintain Quality Mart standards of customer service.

 Appropriately prepare and package all food items. Ensure dates, times, holding units and temperatures are being monitored

and recorded by utilizing all hot/cold logbooks. Assuring all foods are labeled, stored and rotated properly.

 Track and report all waste, shortages, and contaminations, use build to’s and preparation guidelines.

 Keep all areas and equipment clean, safe, sanitary and maintained as required by Quality Mart, Servsafe, and Department of

Health standards. This includes but is not limited to disinfecting tools, surfaces, floors, and equipment such as fridges,

freezers, ovens etc. and cleaning any spills or leaks immediately.

 Always use proper safety equipment such as oven mitts, food handling gloves, aprons etc.., washing hands and keeping all

equipment clean and sanitized regularly.

 Monitoring food supplies and informing the supervisor of low stock to ensure that the food preparation process isn’t disrupted

or delayed due to insufficient ingredients.

 Always maintain a clean and appropriate uniform while being punctual for all assigned shifts, including any agreed upon for

coverage. Greet all customers, co-workers, venders warmly and assist as needed.

 Also, cross training in the store where applicable and any other duties assigned by leadership.

Requirements

 Have Basic math, reading, writing and communication skills.

 Be able to perform repetitive work accurately, stand, bend, crouch, climb, kneel, walk and lift up to 50 lbs. on a regular

basis.

 Be able to work in a cooler (34’) or a freezer (-10’) for up to 30 minutes at a time.

 Must have strict attention to detail and excellent customer service skills.

 Always maintain a clean and appropriate uniform while being punctual for all assigned shifts, including any agreed upon for

coverage.

 Assist and resolve any customer complaints to ensure all guests have a pleasant experience and notify leadership of any

issues found or low stock or missing items.

 Follow all safety procedures, use SDS Sheets and if applicable Food Safety procedures are all adhered to as well.

 Ability to follow all food preparation practices and procedures and maintain a valid Serve Safe Certificate.

 Must pass background check