Head of Direct Sales, Enterprise Business (Mid-Market, Retail)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

1 Vertical Sales Strategy & Planning:

• Develop and own the comprehensive sales strategy and execution plan specifically for the vertical, aligned with overall company sales objectives.

• Conduct in-depth market analysis, competitive landscaping, and customer segmentation within the vertical.

• Define target accounts, value propositions, and messaging tailored to the vertical's specific needs and pain points.

• Set ambitious but achievable sales targets, KPIs, and performance metrics for the vertical.

2 Sales Execution & Growth:

• Lead the vertical sales team to identify, pursue, and close new business opportunities within the target market.

• Oversee the entire sales cycle for key deals within the vertical, providing guidance and support to the team.

• Develop and nurture strategic relationships with key decision-makers and influencers in the vertical.

• Identify and develop channel partnerships or alliances relevant to the vertical.

3 Team Leadership & Development:

• Build, mentor, coach, and manage a high-performing team of Vertical Sales Managers and Account Executives.

• Set clear expectations, provide regular feedback, and conduct performance reviews.

• Foster a culture of collaboration, accountability, and continuous improvement within the team.

• Ensure the team is equipped with the necessary knowledge, tools, and training specific to the vertical.

4 Vertical Expertise & Advocacy:

• Act as the internal subject matter expert and external thought leader for the vertical.

• Gather deep insights into vertical-specific customer requirements, industry trends, and regulatory changes.

5 Cross-Functional Collaboration:

• Collaborate closely with Marketing to develop vertical-specific campaigns, content, and events.

• Work with Product Management and Engineering to influence the product roadmap based on vertical needs.

• Partner with Customer Success Group to ensure successful onboarding, adoption, and expansion within vertical accounts.

• Liaise with Finance, Legal, and Operations on deal structuring and execution

6 Performance Management & Reporting:

• Monitor and analyse sales performance against targets, pipeline health, and other key metrics for the vertical.

• Develop accurate sales forecasts and provide regular reporting and insights to senior leadership.

• Identify areas for improvement and implement corrective actions as needed.

7 Additional Qualities:

• Attention to detail.

• Ability to operate at both a strategic level (1000 feet) and an execution level (ground level).

• Strong sense of ownership.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.