Reconciliations Officer

About the role

We are looking for a detail-oriented Reconciliations Officer to support our reconciliation activities across payments, bank deposits and other transactions. You will review automated matching results, investigate unmatched or problematic items, and coordinate follow-up actions to resolve discrepancies.

You will also help maintain reliable reconciliation records, prepare internal reports and identify ways to improve our processes. The role calls for sound judgement, a structured approach to problem-solving and a strong commitment to professional and regulatory standards.

What you’ll do

• Obtain and maintain the files, reports, documentation and data needed to perform reconciliation activities.
• Reconcile accounts by verifying payments, bank deposits and other transactions against predefined matching criteria.
• Review automated reconciliation results and manually investigate or resolve items when needed.
• Identify and investigate unmatched items, discrepancies and problematic transactions.
• Follow up with relevant teams to support timely resolution and keep appropriate records of actions taken.
• Prepare ad hoc reports for internal use.
• Help improve existing reconciliation processes and procedures.
• Follow Multitude’s corporate standards, Bank policies, security policies, regulatory guidelines, industry service standards and codes of conduct.
• Share knowledge and experience with colleagues and provide support to the team as needed.
• Represent the company professionally in all work-related interactions.

What you’ll bring

• Experience in reconciliations, payments, banking, finance operations or a similar role.
• A careful, methodical approach and strong attention to detail.
• The ability to investigate discrepancies, identify their likely causes and follow issues through to resolution.
• Confidence working with financial data, reports and supporting documentation.
• Good organisational skills and the ability to manage follow-up actions.
• Clear communication skills and a collaborative approach to working with colleagues.
• Professional judgement and a commitment to confidentiality, policies and procedures.

We offer:

• A Truly Global Workplace – collaborate with 40+ nationalities across 25+ countries, embracing diversity, inclusion, and cross-cultural innovation

• Hybrid & Flexible Work – balance your life and career with remote-friendly policies and modern offices across Europe

• A Culture of Growth – accelerate your development with access to LinkedIn Learning, structured mentorship, and internal leadership programmes (HiPo & People Leader tracks)

• Workation Programme – work remotely from abroad for up to 2 months per year and experience new cultures while staying connected and productive

• Financial Growth Opportunities – invest in your future with our share purchase matching programme, doubling your contributions and fostering long-term rewards

• Private Health Insurance – access full medical coverage for peace of mind

• Internet Allowance – monthly support to stay connected while working remotely

• Snacks in Office – enjoy refreshments and light snacks to fuel your workday

• 13th Month Pay – guaranteed bonus equivalent to one-twelfth of your gross annual salary

• Complete Government-Mandated Benefits – including SSS, PhilHealth, Pag-IBIG, and others

• Up to 20 Days Service Incentive Leave – accrued from Day 1, available after 3 months

We may use artificial intelligence (AI) tools to support specific parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses against predefined criteria. These tools assist our recruitment team but do not replace human judgment. All final hiring decisions are made by human recruiters.

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