Post-Sale Service Coordinator
Christies
- Location
- New York
- Source
- workday
Post-Sale Service Coordinator
The Company
Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation.
Why this role matters
Post-Sale Services is responsible for providing our clients with an accountable and dedicated team to guide them through the Post Sale experience at Christie’s. The Post-Sale Coordinator works alongside the Post Sale Leads and Logistics department to facilitate property release and provide administrative support to the Post-Sale team.
How you will make an impact
- Facilitate release of property through Christie’s Payment and Collection Desk
- Manage mass email deployment system to provide clients with invoices and settlement related documents
- Generate a daily property release list for art handling teams for all outbound shipments and warehouse transfers
- Reconcile the property release list to ensure that all items have been actioned
- Email management and organization for the Post Sale inbox
- Respond to miscellaneous inquiries received through the Post Sale inbox
- Review shipping queue daily to check for payment and facilitate timely and compliant release of shipments
- Monitor aging inventory at Christie’s to support compliance with NY sales tax regulations
- Enter shipping data into Christie’s database to make shipping quotes available to clients through online checkout
- Coordinate consolidated and pre-sale packed shipping programs
- Collaborate with internal Subject Matter Experts i.e. Art Transport, Business Support, Client Accounting and Legal to resolve issues.
- Provide general administrative support to all Post-Sale Leads and Supervisors such as: check deposits, recording meeting minutes, filing paper records and other duties as assigned by Line Manager
What you'll bring to the team
- Detail oriented with a high degree of organization and ability to multi-task, prioritizes, follow up promptly, remain calm in pressured environment.
- Willingness to work well as a team member and promote team effectiveness.
- Demonstrate superior client service and interpersonal skills, with interest in working with a wide variety of people, including good listening skills with high level of patience.
- Excellent verbal and written presentation skills.
- Proven time/task management and problem-solving abilities.
- Commitment to always seek continuous improvement.
- Ability to exhibit flexibility in daily tasks and projects.
- Ability to build strong relationships internally and externally and be an ambassador for Post-Sale Services.
- Ensure timely communication to colleagues and clients.
- Client facing or similar role advantageous.
- Additional languages advantageous i.e. Spanish, Chinese, Italian, French.
- Understanding of/experience in the auction industry is beneficial.
- Confident in using MS Excel, Outlook and Word. Salesforce experience is beneficial.
What’s great about working for us
- Comprehensive Medical, Dental and Vision care plans for employees and dependents (On average, Christie’s pays 80% of total premiums)
- 401(k) Savings Plan – Christie’s provides a matching contribution up to 5% (subject to IRS limits)
- Life Insurance - 3x base salary up to $400k (100% paid by Christie’s)
- Disability Insurance (100% paid by Christie’s)
- Generous time-off and leave policies; including 100% Paid Family Leave up to 16 weeks.
- Fitness Reimbursement Program: reimbursement of eligible fitness fees and memberships up to $600 per year
- Annual Discretionary Performance Bonus Plan
- Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
- Back Up Child & Elder Care – up to 10 days of back-up Child or Elder Care through Bright Horizons
- CSR (Corporate Social Responsibility) Day- Each employee receives one paid day per year to dedicate their time to a charity of their choice.
- Perks and Discounts through Zo and Plum Benefits
*Christie’s reserves the right to change company benefits at any time
Christie’s, Inc. is committed to principles of equal employment opportunity, affirmative action, and to compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, Christie’s Inc. ensures equal opportunity to all employees and applicants, regardless of race, color, age, sex, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status or liability status for service in the United States Armed Forces.
Closing Date: November 19th, 2026
*Posted salary range does not include discretionary bonus compensation and/or overtime pay.