Recovery Navigator
0ef29aa7-84c0-4aa5-a172-aedc7db5c878
- Location
- Hartsdale, NY
- Compensation
- 55000.00 to 60000.00 (USD) Annually
- Source
- adp
Overview
Westchester Jewish Community Services (WJCS) is an award-winning nonprofit human services organization founded in 1943. Today, it has grown to be the largest provider of licensed outpatient community behavioral health services and one of the largest human service agencies in Westchester County. WJCS delivers innovative programs and services and compassionate care to more than 20,000 people of all ages and backgrounds throughout the county.
We are currently seeking a Recovery Navigator to join our team in Hartsdale. The Recovery Navigator plays a key role in helping individuals begin, participate in, and remain connected to WJCS medication assisted treatment (MAT) and substance use and co-occurring disorders services. Working closely with clinicians, prescribers, nursing staff, peers, care managers, front-desk staff, and community partners, the Recovery Navigator supports continuity of care and helps to reduce barriers to treatment engagement and retention.
The salary range for this full-time position is $55,000 - $60,000.
Responsibilities
As a valued member of our team, your responsibilities will include, but are not limited to:
- Partner with each client and the clinical team to assemble and maintain an individualized IOP schedule, including the appropriate mix and timing of groups, individual sessions, medication appointments, peer services, care management, and other recommended supports.
- Coordinate MAT access and ongoing participation by helping clients schedule prescriber, nursing, counseling, laboratory, toxicology, and follow-up appointments; provide reminders and support warm handoffs among team members.
- Identify and address barriers to engagement, including transportation, childcare, work schedules, communication access, benefits, housing instability, ambivalence, prior treatment experiences, and competing health or family needs; connect clients with the appropriate team member or resource to address those barriers.
- Monitor attendance, appointment completion, participation patterns, and other approved indicators of engagement across assigned programs; maintain current tracking tools and promptly identify missed services, emerging gaps, or repeated barriers.
- Conduct timely assertive outreach by telephone, text, portal message, letter, and, when authorized and appropriate, community-based contact for clients who miss appointments, become underengaged, disengage from care, or require enhanced follow-up.
- Use motivational, respectful, and persistence-without-pressure engagement strategies to help clients reconnect with care, identify next steps, and choose among available service options.
- Prioritize outreach to clients identified by the treatment team as high risk; follow established safety, crisis escalation, overdose prevention, and supervisory consultation procedures, including immediate notification of clinical staff when safety or clinical concerns arise.
Requirements
We are seeking candidates who possess the following qualifications:
- Active CASAC-T or CASAC credentialing
- Bilingual (English/Spanish)
- Knowledge of evidence-based practices for the treatment of substance use and co-occurring mental health disorders
- Familiarity with Motivational Interviewing (MI), trauma-informed care, harm reduction, and person-centered approaches to treatment
- Experience working in Intensive Outpatient Program (IOP), outpatient substance use treatment, MAT/MOUD, CCBHC, or integrated mental health and substance use services preferred
- Two years of experience in behavioral health, substance use treatment, care coordination, outreach, patient navigation, case management, peer support, community health, or a closely related setting preferred
- Strong assessment, communication, documentation, and interdisciplinary collaboration skills.
- Proficiency with computer skills and electronic health records.
- Valid driver license and ability to travel to assigned WJCS locations and community settings, as required.
What WJCS has to offer you:
In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:
- Generous paid time off
- Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
- 403(b) Plan and an Agency-Paid Pension Plan
- Ongoing Professional Development and Training
- Employee Assistance Program
- Tuition, day-care, and personal emergency reimbursements
- Disability and life insurance
- Staff appreciation events and employee mental health and wellness initiatives
WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER