Audio Visual Specialist III

%3Cp%3E%3Cstrong%3EWHY UT SOUTHWESTERN?%3C/strong%3E%3Cbr%3EWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and

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for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to %3Ci%3EU.S. News %26amp; World Report%3C/i%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive

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package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%26nbsp;%3Cbr%3E%3Cbr%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3Cbr%3EUT Southwestern is seeking an experienced Audio Visual Service Technician III to support the installation, maintenance, troubleshooting, programming, and repair of enterprise audiovisual systems across multiple campus and satellite locations throughout the DFW area. This position requires extensive experience with AV technologies, including QSC/Q-SYS and Crestron programming and troubleshooting. The successful candidate will be a self-directed professional capable of independently resolving complex technical issues, supporting end users, and maintaining mission-critical audiovisual environments. This role is best suited for a seasoned AV service professional who can quickly contribute and help elevate the capabilities of the broader team.%3C/p%3E%3Cp%3E%3Cspan style=%22font-size%5C:11.0pt;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cstrong%3EThe ideal candidate will be%5C:%3C/strong%3E%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;A seasoned AV professional capable of %22hitting the ground running.%22%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Self-motivated and dependable.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Comfortable working independently in the field.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Able to mentor and share knowledge with less experienced technicians.%3Cbr%3E•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Skilled in both technical troubleshooting and customer interaction.%3Cbr%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3Cbr%3EUT Southwestern is proud to offer a competitive and comprehensive

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package to eligible employees. Our

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are designed to support your overall wellbeing, and include%5C:%3C/p%3E%3Cul%3E%3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%3Cli%3EPaid Time Off, available day one%3C/li%3E%3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%3Cli%3EPaid Parental Leave Benefit%3C/li%3E%3Cli%3EWellness programs%3C/li%3E%3Cli%3ETuition Reimbursement%3C/li%3E%3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%3Cli%3E%3Ca href=%22http%5C://jobs.utsouthwestern.edu/

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!%3C/a%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EEXPERIENCE AND EDUCATION%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ERequired%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong%3EEducation%3C/strong%3E%3Cbr%3EHigh School Diploma or GED%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3E%3Cstrong%3EExperience%3C/strong%3E%3Cbr%3E7 years of experience with audio visual services and/or experience managing external vendor relationships and integrations to support business needs.%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EPreferred%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong%3EEducation%3C/strong%3E%3Cbr%3EAssociate%27s Degree%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3E%3Cstrong%3EExperience%3C/strong%3E%3Cbr%3EBackground in audio visual, computers or related technology fields preferred.%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cstrong%3EJOB DUTIES%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EResponsible for handling critical issues related to fixing hardware and applications as well as providing technical support promptly.%3C/li%3E%3Cli%3ECommunicate project status during project reviews with management and project stakeholders.%3C/li%3E%3Cli%3ERead and interpret electronic schematics and architectural blueprints.%3C/li%3E%3Cli%3EWill be project lead on small to mid-range projects.%3C/li%3E%3Cli%3EResponsible for coordinating team efforts, interacting with, and supporting both internal and external business stakeholders, and assigning and/or completing all required project tasks to completion within project timelines.%3C/li%3E%3Cli%3EThe position may work on projects that impact collaboration at new and existing locations.%3C/li%3E%3Cli%3EMay educate concerning technology provided for health education, video conferencing, entertainment, and basic technology needs.%3C/li%3E%3Cli%3ETroubleshooting and replacing hardware systems due to failure of technology within patient rooms at CUH and Zale, including replacing any equipment associated with patient room AV equipment, including televisions, cameras, pillow speakers, and more.%3C/li%3E%3Cli%3EConference room support for faculty and staff meetings, including training, troubleshooting, and hardware replacement.%3C/li%3E%3Cli%3ETroubleshoots and resolves issues with audio, video, switching and control systems in conference rooms, huddle rooms, waiting areas, lecture halls etc.%3C/li%3E%3Cli%3EOnline conference support for faculty and staff via conference rooms and desktop workstations.%3C/li%3E%3Cli%3EBuilds documentation to reinforce the process and policies we have regarding AV best practices and room management.%3C/li%3E%3Cli%3EMaintains daily record of time worked on specific projects for timesheet entry and work performed reports.%3C/li%3E%3Cli%3EComplete Preventative Maintenance visits to ensure all conference rooms and systems are operating optimally.%3C/li%3E%3Cli%3EOutreach to staff, faculty, students, affiliates and other conference and teaching space stakeholders to gather feedback on current service gaps and identify opportunities for continual service improvement.%3C/li%3E%3Cli%3EProvides appropriate communication to end-users and stakeholders regarding important AV system changes in the classroom and conference room environments.%3C/li%3E%3Cli%3EPerforms site surveys for new buildings/projects with the Supervisor or Manager.%3C/li%3E%3Cli%3EDevelops solid relationships, demonstrates the ability to inspire trust, and maintain confidentiality to best understand and support executive-level needs.%3C/li%3E%3Cli%3EDetermines rental equipment/services, ensures proper billing, and manages vendor relationships.%3C/li%3E%3Cli%3EIndependently resolve complex, break/fix issues in person or via telephone.%3C/li%3E%3Cli%3EMay support Operating Room before and during cases for remote education/conferencing.%3C/li%3E%3Cli%3ETrains personnel in the proper use and care of AV equipment and materials.%3C/li%3E%3Cli%3EOn-call support during off-hours and/or holidays.%3C/li%3E%3Cli%3EPerforms all other duties as assigned.%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EKnowledge, Skills and Abilities%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3EWork requires self-motivation with the ability to work effectively in a team environment.%3C/li%3E%3Cli%3EWork requires strong organizational, technical, people and communication skills.%3C/li%3E%3Cli%3EWork requires flexibility and adaptability in a dynamic environment.%3C/li%3E%3Cli%3EThis position requires a wide range of technical and people skills to perform successfully.%3C/li%3E%3Cli%3EAbility to walk and/or stand for an extended period of time.%3C/li%3E%3Cli%3EAbility to lift 40 lbs. on occasion.%3C/li%3E%3Cli%3EHave an understanding of Excel, to run reports.%3C/li%3E%3Cli%3EStrong knowledge of audio-visual equipment which may include sound boards, mixers, audio amplifiers, speakers, video switchers, projection, cameras, microphones, and cabling.%3C/li%3E%3Cli%3EThis position requires good diplomacy in working with our end users and other key stakeholders.%3C/li%3E%3Cli%3EAbility to install a TV with no supervision.%3C/li%3E%3Cli%3EAbility to perform site surveys for new buildings/projects independently.%3C/li%3E%3Cli%3EOrganizational skills and attention to detail are essential.%3C/li%3E%3Cli%3EProficiency in basic computer skills must be demonstrated.%3C/li%3E%3Cli%3EMust be able to lift and carry up to 50 pounds as needed.%3C/li%3E%3Cli%3ERequires physical mobility, including sitting, standing, walking, stooping, climbing, crawling.%3C/li%3E%3Cli%3EParticipate and maintain real-time inventory controls of asset deployments and decommissions.%3C/li%3E%3Cli%3ESelf-starter with the ability to work independently as well as within a team environment.%3C/li%3E%3Cli%3EPeriodic travel may be required to remote sites for on-site support or A/V Implementation.%3C/li%3E%3Cli%3EWork is performed indoors and outdoors as needed.%3C/li%3E%3Cli%3EAbility to work well under deadlines and high pressure, with excellent problem-solving skills.%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EPHYSICAL REQUIREMENTS/WORKING CONDITIONS%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EPhysical Requirements%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3EClimbing%3C/li%3E%3Cli%3ECrawling%3C/li%3E%3Cli%3EGrasping%3C/li%3E%3Cli%3EHandling%3C/li%3E%3Cli%3EHearing%3C/li%3E%3Cli%3ELifting%3C/li%3E%3Cli%3ERepetitive Motions%3C/li%3E%3Cli%3EStanding%3C/li%3E%3Cli%3EStooping%3C/li%3E%3Cli%3ETalking%3C/li%3E%3Cli%3EWalking%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EWorking Conditions%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3EIndoors%3C/li%3E%3Cli%3EOffice Setting%3C/li%3E%3Cli%3EOutdoors%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cstrong%3ESalary Information%3C/strong%3E%3Cbr%3ESalary is commensurate with education, skills, and relevant experience.%3Cbr%3E%3Cbr%3E%3Cstrong%3ESECURITY AND EEO STATEMENT%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ESecurity%3C/strong%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.%3Cbr%3E%3Cbr%3E%3Cstrong%3EEEO%3C/strong%3E%3Cbr%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3Cbr%3E%26nbsp;%3C/p%3E