Clerk II (Medical Social Service) [For Serving HA Staff Only]

%3Cp%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%3Cstrong%3EDepartment/Hospital%5C:%3C/strong%3E Medical Social Service Department, United Christian Hospital%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%3Cstrong%3EPay%5C:%3C/strong%3E HK%2427,413 to HK%2438,290 (HGPS point 9 to 15) per month including Monthly Allowance%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3EUp to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%3Cstrong%3EKey Responsibilities%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E1. Responsible for the administrative and clerical support to the department.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E2. Co-ordinate day-to-day work, deal with and resolve complex operational issues%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E3. Compile data and statistics reports, administer the returns, prepare the reports and presentation; maintain documentation and records%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E4. Assist to draft, review and update the department’s guidelines, workflow, manual and reports, etc, as required in administrative and managerial areas%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E5. Communicate with patients and staff, draft correspondence and handle inquiries%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E6. Operate the HA and welfare related IT systems as required in patient services%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E7. Train up and supervise clerical, executive clerical assistants and supporting staff to keep operation running smoothly according the instructions from the supervisor and department manager%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E8. Assist in co-ordination of meetings, to perform other departmental executive and administrative functions, tasks and duties and assist in quality improvement projects%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E9. Support department manager to in-charge the general office of the department for ensuring the efficiency and performance for the operations %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E10. Perform any other duties as assigned by supervisors%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E11. Supervise and assist in medical fee assistance services in KEC MSS Units%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%3Cstrong%3EEntry Requirements%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3EOR%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%26nbsp;(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below%5C:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%26nbsp; %26nbsp; %26nbsp; (i) %26nbsp; Level 2 in English Language, Chinese Language and Mathematics; and%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%26nbsp; %26nbsp; %26nbsp; (ii) %26nbsp; Level 2 in New Senior Secondary subjects/ %22Attained%22 in Applied Learning subjects/ Grade E in Other Language subjects;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3Eor equivalent.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E2. 3 years%27 clerical experience with good knowledge of the functions and operations in one or more of the following areas%5C:%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E(a) general administration%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E(b) filing and records keeping%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E(c) data input and analyses%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E(d) supplies and store%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E(e) typing, word processing and/or Chinese word processing%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E(f) telephone operation, client communication and reception service%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E%3Cstrong%3EPreferable Attributes/Exposure%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E1. Hands-on experience to use HA IT systems, such as OPAS, ERP, EIS, CDARS etc.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E2. Patient-oriented, mature, caring and patient.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E3. Responsible, self-motivated, able to work independently and under pressure.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E4. Meticulosity, attentive to details and accuracy%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E5. Good interpersonal and communication skills, and organization of work%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E6. Good organizing and analytical ability, and problem-solving skills%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E7. Experience in secretarial, executive and administrative functions%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E8. Experience in analyzing and maintaining a high volume of data%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E9. Fluent in written and spoken English and Chinese; with knowledge of other dialects (e.g. Mandarin)%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:%27Times New Roman%27, Times, serif;font-size%5C:16px;%22%3E10. Proficiency in common office automation and PC applications, e.g. MS Excel, Access, PowerPoint and Word; and preferably to have good knowledge in database management and other computing knowledge.%3C/span%3E%3C/p%3E

Remarks:
1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
2. Serving staff who have completed F.5 / S.5 or equivalent and have 3 years' clerical experience within HA may also be considered.

Please submit application on-line on or before 25 November 2026. For Enquiries, please telephone 3949 3727 / 2208 0328.