Customer Care Representative I Marketing

%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22background-color%5C:white;color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAt Percepta, we bring first-class service across each market we support. As a%26nbsp;Customer Care Representative I Marketing in%26nbsp;Dearborn MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22background-color%5C:white;color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cstrong%3EWhat You’ll Be Doing%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%26nbsp; The Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. The Marketing department handles dealer inquiries on the Contest and Incentive programs, utilization of the VINCENT system and Dealer Payment Statements along with Smart VINCENT. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.%26nbsp; The Business Analyst has the ability to listen to dealer inquiries and provide an accurate and timely response to the dealer.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EThis position is a Single Point of Contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3ECustomer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cstrong%3EDuring a Typical Day, You’ll%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAbility to maneuver through various systems to provide the dealer with prompt, courteous and accurate information.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAccurately respond to dealer inquiries.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EDocument dealer contacts.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAnalyze information and set up research when needed.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EProvide on-line support for applications.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EUtilize available resources to respond to internal and external dealer inquiries.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EHelp identify process improvements and best practices for the team.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EIdentify and report all concerns regarding the programs to appropriate SBA, Team Leader, or Manager.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EMeet or exceed performance expectations including but not limited to productivity, accessibility, key performance metrics and quality assurance.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAdhere to and support all initiatives including Percepta, Client, Quality Assurance.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAdhere to and support Percepta Call Center Policies and Procedures.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAs applicable, answer e-mail inquiries within required time frames in a professional manner with accurate and timely information.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAs applicable, answer chat inquiries within required time frames in a professional manner with accurate and timely information.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAs applicable, become cross-trained to handle Marketing, VOPC and TRAC dealer inquiries.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAttend and participate in team meetings.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EComplete additional tasks / projects as needed.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EComplete training courses as directed by Operations and/or Training.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin%5C:0in 0in 7.5pt 1.25in;mso-add-space%5C:auto;mso-list%5C:l0 level1 lfo3;text-indent%5C:-.25in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EMaintain professional working relationships.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom%5C:7.5pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cstrong%3EWhat You Bring to

the Role

%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAssociate degree or 2+ years of college preferred.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EHigh School Diploma required.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E1-3 years of Customer Service%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAbility to troubleshoot and analyze problems.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EAbility to multi-task.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EProficient e-mail experience.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EPC Navigation.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin%5C:0in 0in 7.5pt 60.75pt;mso-add-space%5C:auto;mso-list%5C:l2 level1 lfo4;text-indent%5C:-24.75pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Symbol;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E·%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family%5C:Symbol;mso-fareast-font-family%5C:Symbol;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; 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%3C/span%3E%3Cspan style=%22border%5C:1.0pt none windowtext;mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-border-alt%5C:none windowtext 0in;mso-themecolor%5C:text1;padding%5C:0in;%22%3EEmployee Discount Program%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left%5C:1.0in;mso-add-space%5C:auto;mso-list%5C:l3 level1 lfo2;text-indent%5C:-.5in;%22%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22border%5C:1.0pt none windowtext;mso-ascii-font-family%5C:Calibri;mso-bidi-font-family%5C:Calibri;mso-border-alt%5C:none windowtext 0in;mso-fareast-font-family%5C:Calibri;mso-hansi-font-family%5C:Calibri;mso-list%5C:Ignore;mso-themecolor%5C:text1;padding%5C:0in;%22%3E•%3C/span%3E%3Cspan style=%22border%5C:1.0pt none windowtext;font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-ascii-font-family%5C:Calibri;mso-bidi-font-family%5C:Calibri;mso-border-alt%5C:none windowtext 0in;mso-fareast-font-family%5C:Calibri;mso-hansi-font-family%5C:Calibri;mso-list%5C:Ignore;mso-themecolor%5C:text1;padding%5C:0in;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22border%5C:1.0pt none windowtext;mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-border-alt%5C:none windowtext 0in;mso-themecolor%5C:text1;padding%5C:0in;%22%3ETraining and Development Programs (Percepta College)%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin-left%5C:1.0in;mso-add-space%5C:auto;mso-list%5C:l3 level1 lfo2;text-indent%5C:-.5in;%22%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-ascii-font-family%5C:Calibri;mso-bidi-font-family%5C:Calibri;mso-bidi-font-weight%5C:bold;mso-fareast-font-family%5C:Calibri;mso-hansi-font-family%5C:Calibri;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E•%3C/span%3E%3Cspan style=%22font%5C:7.0pt %26quot;Times New Roman%26quot;;mso-ascii-font-family%5C:Calibri;mso-bidi-font-family%5C:Calibri;mso-bidi-font-weight%5C:bold;mso-fareast-font-family%5C:Calibri;mso-hansi-font-family%5C:Calibri;mso-list%5C:Ignore;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22border%5C:1.0pt none windowtext;mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-border-alt%5C:none windowtext 0in;mso-themecolor%5C:text1;padding%5C:0in;%22%3EEmployee Rewards Program (Perci Perks)%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cstrong%3EA Bit More

About You

r Role%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EHours of Operation%5C: %3Cu%3EMonday –Friday%26nbsp;%3C/u%3E%3C/span%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-spacerun%5C:yes;mso-themecolor%5C:text1;%22%3E%3Cu%3E %3C/u%3E%3C/span%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cu%3E8%5C:30 am – 5pm EST%3C/u%3E (40hrs per week) Fix%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;%22%3E%3Cspan style=%22mso-bidi-font-family%5C:Calibri;mso-bidi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cu%3EHybrid (3 days work from home and 2 days onsite) 100% Onsite during training%3C/u%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22tab-stops%5C:86.25pt;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-tab-count%5C:1;mso-themecolor%5C:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EEstablished in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EOur values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we%5C:%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top%5C:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l1 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3ELead with humility%3C/strong%3E – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l1 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3EService beyond self%3C/strong%3E – We serve others—clients, customers, and teammates—with care and integrity in every interaction.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l1 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3ELeave it better%3C/strong%3E%26nbsp;– We take ownership and leave every process, person, and place better than we found it.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l1 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3EWin together%3C/strong%3E%26nbsp;– We succeed as one—celebrating, supporting, and showing up for each other.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color%5C:black;mso-list%5C:l1 level1 lfo1;mso-themecolor%5C:text1;tab-stops%5C:list .5in;%22%3E%3Cspan style=%22font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;%22%3E%3Cstrong%3EDeliver remarkable%3C/strong%3E%26nbsp;– We go beyond expectations to create bold, meaningful moments that stand out.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color%5C:black;font-family%5C:%26quot;Calibri%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-ascii-theme-font%5C:minor-latin;mso-bidi-theme-font%5C:minor-latin;mso-hansi-theme-font%5C:minor-latin;mso-themecolor%5C:text1;%22%3EPercepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color%5C:white;font-family%5C:%26quot;Segoe UI%26quot;,sans-serif;font-size%5C:10.5pt;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22background-color%5C:white;color%5C:black;font-family%5C:%26quot;Segoe UI%26quot;,sans-serif;font-size%5C:10.5pt;%22%3E%3Cspan style=%22mso-color-alt%5C:windowtext;%22%3E%3Cstrong%3E#LI-Hybrid%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E