Manager of Executive Initiatives

Summary: Manager of Executive Initiatives

The Manager of Executive Initiatives will support the development and expansion of hospice and palliative care programs, clinical education initiatives, fundraising and community outreach efforts, and the agency's volunteer program. The position will also coordinate special projects on behalf of the CEO, facilitate communication across departments, monitor project timelines and outcomes, and help translate organizational priorities into actionable results.

This position requires an adaptable, highly organized professional with strong communication, project management, analytical, and interpersonal skills who can manage multiple priorities while maintaining an unwavering commitment to exceptional, patient-centered care.

Essential Responsibilities will include, but are not limited to:

Executive and Strategic Project Management

• Work directly with the CEO to coordinate, manage, and implement organizational priorities, strategic initiatives, and special projects.
• Assist the CEO in translating strategic goals into actionable projects, establishing timelines, monitoring progress, and ensuring timely completion.
• Coordinate executive-level projects, meetings, presentations, reports, and follow-up activities.
• Conduct research, gather information, analyze trends, and prepare reports and recommendations to support executive decision-making.
• Serve as a liaison between the CEO and department leaders to facilitate communication, accountability, and project implementation.
• Identify opportunities to improve organizational effectiveness, streamline processes, and strengthen departmental collaboration.

Business Development and Program Growth

• Support business development initiatives designed to expand United Hospice's hospice, palliative care, and primary care services and increase access to care within the communities served.
• Assist with the development and implementation of new programs, service expansions, and strategic growth opportunities.
• Coordinate projects involving referral development, community outreach, physician engagement, and relationships with hospitals, healthcare providers, and community organizations.
• Assist with market research, data collection, and analysis to identify opportunities for organizational growth and program development.
• Collaborate with leadership and marketing personnel on initiatives that strengthen the agency's visibility, reputation, and community presence.

Clinical Education and Staff Development

• Support the development, coordination, and implementation of clinical education programs and staff development initiatives.
• Assist with organizing and delivering educational sessions, training programs, competency initiatives, and professional development opportunities for clinical and interdisciplinary staff.
• Collaborate with clinical leadership to identify educational needs and develop resources that promote clinical excellence and regulatory compliance.
• Assist with the development and distribution of clinical education materials, policies, procedures, and training documentation.
• Support clinical quality improvement initiatives and projects designed to enhance the knowledge, skills, and effectiveness of the organization's workforce

Fundraising and Community Engagement

• Support the CEO and leadership team in planning, coordinating, and implementing fundraising initiatives and special events.
• Assist with the development and execution of fundraising campaigns, donor engagement activities, sponsorship initiatives, and community outreach efforts.
• Coordinate logistics, communications, materials, and follow-up for fundraising events and organizational activities.
• Assist with identifying opportunities to strengthen community partnerships and increase awareness and support of United Hospice and its mission.
• Work collaboratively with leadership, development personnel, and community stakeholders to advance fundraising and philanthropic objectives.

Volunteer Program Development and Coordination

• Support the development, administration, and continued growth of the agency's volunteer program.
• Assist with volunteer recruitment, onboarding, orientation, education, training, and engagement.
• Coordinate initiatives to identify meaningful volunteer opportunities throughout the organization, including patient and family support, administrative assistance, community outreach, and special events.
• Assist with volunteer scheduling, communication, recognition, and retention initiatives.
• Collaborate with clinical and administrative leadership to identify opportunities for volunteer involvement that enhance the experience of patients, families, and the broader community.
• Assist in ensuring volunteer activities and documentation comply with applicable hospice regulations and organizational policies.

Operational Project Management and Team Coordination

• Lead and manage projects involving program development, service improvements, process optimization, and organizational initiatives.
• Collaborate with clinical, administrative, and support departments to establish project goals, responsibilities, and deliverables.
• Coordinate multidisciplinary teams and serve as a resource to facilitate communication and project execution.
• Develop project timelines, monitor progress, track resources, and assist with project budget oversight.
• Coordinate project meetings, prepare agendas, maintain minutes, and ensure appropriate follow-up on assigned action items.
• Assist project chairpersons with the development, organization, and maintenance of supporting documentation and reports.

Regulatory Compliance, Quality Improvement, and Data Management

• Work collaboratively with the Chief Compliance Officer and department leadership to ensure organizational projects align with applicable local, state, and federal regulations, accreditation requirements, and agency policies.
• Review organizational data, reports, and performance indicators; synthesize findings and communicate relevant trends and opportunities to the executive team.
• Take direction from the CEO in evaluating organizational data, identifying trends, and developing recommendations.
• Support quality improvement initiatives designed to enhance patient care, operational effectiveness, and organizational performance.
• Track project outcomes, milestones, and performance metrics and provide regular updates to leadership.
• Serve as the primary author and coordinator of the agency's STAR Report, ensuring information is accurate, organized, and presented effectively.

Technology, EMR Training, and Education Support

• Serve as an agency super user and supervise the master trainer for the organization's electronic medical record (EMR) system.
• Supervise on-site training, education, and technical support to staff regarding EMR functionality, documentation, and system utilization.
• Assist with EMR-related projects, system enhancements, workflow improvements, and implementation of new technology.
• Collaborate with clinical and administrative leadership to identify training needs and promote effective use of technology throughout the organization.
• Manage agency website enhancement and function improvement projects with website consultant

Marketing and Organizational Representation

• Assist with initiatives that promote hospice and palliative care awareness within the community.
• Support the development and coordination of marketing materials, educational resources, community presentations, and outreach activities.
• Represent United Hospice professionally at community events, meetings, and organizational functions as needed.
• Promote the agency's mission, values, programs, and commitment to exceptional patient- and family-centered care.
• Coordinate the Annual Ambassador Event.
• Support CEO with external leadership efforts.

Qualifications

• Associate degree required; Bachelor's degree preferred. A degree in Nursing, Healthcare Administration, Business Administration, Public Health, or a related field is preferred.
• Demonstrated ability to coordinate projects, manage competing priorities, and work effectively with executive leadership and multidisciplinary teams.
• Strong analytical skills with the ability to interpret data, identify trends, and prepare meaningful reports and recommendations.
• Excellent written and verbal communication skills, including the ability to prepare professional correspondence, reports, presentations, and educational materials.
• Exceptional organizational skills, attention to detail, and the ability to independently manage multiple projects.
• Strong interpersonal skills and the ability to work effectively with employees, physicians, volunteers, donors, community partners, and patients and families.
• Ability to exercise sound judgment, maintain confidentiality, take initiative, and work independently with minimal supervision.

United Hospice is an Equal Opportunity Employer