Collector

KBW Financial Staffing & Recruiting has partnered with a company seeking a Collections Specialist to join its team in Hillsborough County, NH. This position will focus on managing business-to-business collections, resolving outstanding balances, and maintaining positive customer relationships.

Key Responsibilities:

• Manage B2B collections for outstanding customer accounts and overdue balances.
• Research customer accounts to identify appropriate contacts and resolve payment issues.
• Develop and implement collection strategies to improve payment timelines.
• Communicate with customers regarding past-due invoices, billing discrepancies, and payment arrangements.
• Investigate account disputes and collaborate with internal teams to resolve issues.
• Negotiate payment arrangements and follow up on outstanding commitments.
• Maintain accurate records of collection activities, customer communications, and account statuses.
• Support overall accounts receivable operations and collection goals.

Qualifications:

• Previous B2B collections or commercial accounts receivable experience required.
• Strong communication, negotiation, and customer service skills.
• Ability to research customer accounts and resolve billing discrepancies.
• Organized and detail-oriented, with the ability to manage multiple accounts and priorities.
• Self-motivated with strong problem-solving skills.
• Ability to maintain professional customer relationships while pursuing overdue payments.
• Experience in a growing or evolving business environment is a plus.

Compensation: Up to $26/hr DOE.

The job description and responsibilities are listed below. Interested applicants, please email Gerard Auclair at GAuclair@KBWfinancial.com with a Word copy of your resume.

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