Front Desk Attendant
Strategy& Middle East
- Location
- Lebanon
- Source
- greenhouse
Strategy& is a global strategy consulting business uniquely positioned to help deliver your best future: one that is built on differentiation from the inside out and tailored exactly to you. As part of PwC, every day we’re building the winning systems that are at the heart of growth. We combine our powerful foresight with this tangible know-how, technology, and scale to help you create a better, more transformative strategy from day one.
As the only at-scale strategy business that’s part of a global professional services network, we embed our strategy capabilities with frontline teams across PwC to show you where you need to go, the choices you’ll need to make to get there, and how to get it right.
The result is an authentic strategy process powerful enough to capture possibility, while pragmatic enough to ensure effective delivery. It’s the strategy that gets an organization through the changes of today and drives results that redefine tomorrow. It’s the strategy that turns vision into reality. It’s strategy, made real.
Responsibilities
Switchboard
- Operate the switchboard.
- Screen and route incoming telephone calls, take messages, and respond to incoming queries.
Reception
- Greet and assist visitors, coordinate with the relevant host, and ensure access to office areas is appropriately controlled.
- Receive deliveries and coordinate external delivery and courier services.
- Answer queries from visitors and callers and refer them to the appropriate person.
- Receive and send faxes.
- Ensure mail and faxes are distributed to the appropriate recipients accurately and in a timely manner.
- Maintain and update telephone records.
- Book meeting rooms, conference rooms and offices and ensure they are kept neat and ready for use.
- Ensure the reception area is maintained to a professional and presentable standard.
Other
- Administer onboarding procedures for new hires, liaising with relevant parties to ensure a smooth onboarding process, including security passes and other required arrangements.
- Provide a high-quality internal service and ensure administrative support requirements are met.
- Coordinate and follow up on issues relating to security, maintenance, and office supplies.
- Comply with applicable policies, procedures, and regulations.
- Provide coverage for colleagues as needed.
- Perform other tasks as assigned.
Knowledge, skills and abilities
Qualifications
- University degree of equivalent
- Excellent English communication skills
- Minimum of 1 year experience in an administrative role or relevant experience
Skills
- Strong organizational skills
- Excellent communication and interpersonal skills
- Must possess a professional telephone manner
- Demonstrated ability to work under pressure
- Demonstrated ability to work on own initiative
- Demonstrated team player
- Must possess a warm, friendly and professional demeanour
- Knowledge of administrative systems and processes
- Ability to use Microsoft Office applications
- Ability to use AI-enabled tools responsibly and effectively to support day-to-day administrative tasks