Project Coordinator (Social Services and Volunteer Program)

Job Summary: Under limited supervision, uses intermediate skills obtained through experience and training to coordinate, support, and implement community-based programs aligned with LAHC’s mission to advance health, wellness, and stability across the communities it serves. This role supports programming across multiple functional areas, which may include community outreach, health promotions & obesity prevention, food access, education and workforce development, behavioral health promotion, and substance use disorder prevention initiatives. The Program Coordinator works collaboratively with internal teams, partner organizations, schools, healthcare providers, clients and community stakeholders to support program delivery, participant engagement, data tracking, and continuous improvement efforts. Resolves routine issues independently and refers new or complex matters to higher-level staff as appropriate. Routine contact with community members, volunteers, and partner agencies is required to achieve program goals and compliance requirements.

Essential Duties and Responsibilities:

• Coordinate day-to-day activities for assigned programs, ensuring alignment with program goals, grant requirements, and organizational priorities.
• Support implementation of community-based initiatives related to prevention, wellness education, behavioral health awareness, substance use disorder prevention, and workforce development.
• Assist with outreach, enrollment, and engagement of participants, families, and community members.
• Facilitate or support workshops, events, trainings, and group activities focused on health education, prevention strategies, and resource access.
• Serve as a liaison between LAHC and community partners, schools, healthcare providers, behavioral health organizations, and other stakeholders.
• Assist with development and distribution of educational and outreach materials tailored to diverse audiences.
• Support data collection, documentation, and reporting requirements for grants, funders, and internal evaluation efforts.
• Maintain accurate and timely program records, including participant data, attendance, outcomes, and satisfaction of metrics.
• Participate in community coalitions, task forces, committees, and planning meetings related to health promotion and prevention initiatives.
• Recruit, coordinate, and support volunteers or peer advocates as applicable to assigned programs.
• Monitor program activities to ensure adherence to organizational policies, confidentiality standards, trauma-informed practices, and ethical guidelines.
• Attend and successfully complete required training, webinars, certification courses, and professional development activities.
• Maintain regular and consistent attendance.
• Operate standard office equipment and use required software applications.
• Perform other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities:

Knowledge of:

• Community-based programming and prevention models.
• Behavioral health promotion and substance use disorder prevention principles (as applicable based on program assignment)
• Social determinants of health and community wellness frameworks.
• Available community resources, referral pathways, and support services.
• Basic data collection, reporting, and program evaluation concepts.

Skill in:

• Operating standard office equipment and using required software applications, including Microsoft Office and Teams.
• Communicating effectively with individuals, families, and community partners.
• Organizing programs, events, and activities involving multiple stakeholders.
• Supporting documentation and reporting requirements with attention to detail.

Ability to:

• Work with participants in group and one-to-one settings.
• Build trust and rapport with individuals from diverse cultural and socioeconomic backgrounds.
• Maintain confidentiality and adhere to ethical and trauma-informed practices.
• Incorporate participant needs, goals, and perspectives into program delivery.
• Manage multiple priorities and meet deadlines.
• Gather information, identify trends, and apply findings to program improvements.
• Work independently as well as collaboratively within a team environment.
• Communicate effectively, both verbally and in writing.
• Bilingual skills are highly desirable.

Educational/Previous Experience Requirements:

• Minimum Degree Required: Bachelor’s Degree
• Required Disciplines: Education, Social Work, Psychology, Counseling, Public Health, Human Services, Community Development, or a related field or any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

• Licenses/Certifications Required at Date of Hire:

• None
• Relevant certifications in behavioral health, prevention, peer support, or community health based on program assignment preferred but not required.

Working Conditions:

Hours: Normal business hours. Ability to adjust hours of work based on the community needs, including evenings and weekends.

Travel Required: Local travel within the Detroit metropolitan area.

Working Environment:

Climate-controlled offices, schools, community centers, health clinics, and outdoor community settings as program activities require.

Physical Requirements:

Sitting

Up to 7 hour(s) per day

Lifting

Up to .5 hour(s) per day

Walking

Up to 2 hour(s) per day

Up to 50 max. pounds**

Standing

Up to 4 hour(s) per day

Pushing

Up to .5 hour(s) per day

Bending

Up to 1 hour(s) per day

Up to 50 max. pounds**

Squatting

Up to 1 hour(s) per day

Pulling

Up to .5 hour(s) per day

Stooping

Up to 1 hour(s) per day

Up to 50 max. pounds**

Reaching

Up to 2 hour(s) per day

Climbing

Up to .5 hour(s) per day

Balancing

Will not generally apply

Stairs

Up to .5 hour(s) per day

Twisting

Up to 1 hour(s) per day

Ladder

Will not generally apply

Crawling

Will not generally apply

Step-stool

Will not generally apply

Kneeling

Up to 1 hour(s) per day

Excessive heat

Will not generally apply

Typing

Up to 4 hour(s) per day

Excessive cold

Will not generally apply

Data Entry

Up to 4 hour(s) per day

Dust

Will not generally apply

Humidity

Will not generally apply

Loud Noise

Will not generally apply

Hands in Water

Will not generally apply

Unusual hearing or vision demands:

None specified

Other physical demands or notes:

** Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.

Last updated: May 24, 2026

DISCLAIMER

The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employee Signature: ________________________________________ Date: __________________