Title & Insurance Administrator - Full Time

Job Title: Title & Insurance Administrator

Status: Full Time

Location: East Alton, IL

Salary: $18.51 - $21.00

Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/benefits-summary-at-a-glance-2026.pdf

About Us:

1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Title & Insurance Administrator.

Job Summary:

We are seeking a Title & Insurance Administrator to examine and process title and insurance documents in a compliant manner and ensure that the credit union is protected from potential losses arising from uninsured collateral or unclear title documentation.

Key Responsibilities:

- Processes members’ title work for all direct loans in various situations as required.

- Submits title work to the proper state and/or local office to ensure the credit union is properly placed as lienholder and issues temporary and permanent license plates.

- Monitors and tracks all title work received by the branch staff to ensure all loans and collateral are properly maintained.

- Submits the proper tax document and fees to the appropriate state and local offices.

- Maintains a Quality Assurance Process to monitor timely and accurate lien perfection.

- Daily and monthly balancing of all general ledger accounts used.

- Maintains all records of known total loss loans and works with all vendors to cancel backend products and provide documentation as needed.

- Produces Letters of Guarantee, as necessary.

- Files Uniform Commercial Code (UCC) forms on all non-titled collateral with local agency.

- Provides excellent member service and resolve inquiries.

- Ensures compliance with policies and regulations.

Qualifications:

- High school diploma or equivalent.

- Two to four years of similar or related experience.

- Knowledge of the title application process and the registering/licensing of vehicles preferred.

- Excellent customer service experience required.

- Strong communication skills and attention to detail.

What We Offer:

- Competitive salary and benefits.

- Opportunities for career growth.

- Supportive team environment.

Schedule:

- Monday – Friday 8:00 AM – 5:00 PM

Disclaimer: Must be able to work and travel to different credit union locations as determined by management.

1st MidAmerica is an Equal Opportunity Employer.