Telehealth & Access Provider

Are you a passionate Family Medicine Nurse Practitioner or Physician Associate ready to redefine how patients access care? Join Family Health Centers (FHC) and bring high-quality, compassionate primary care directly to the communities that need it most—all from your home office.

Key Responsibilities

Virtual Primary Care & Clinical Management

• Deliver comprehensive primary care via scheduled virtual visits, including assessment, diagnosis, treatment, preventative care, and follow-up within your professional scope and FHC privileges.

• Order and interpret diagnostic tests, prescribe medications, and ensure timely follow-up on results and treatment plans.

• Exercise sound clinical judgment to recognize the limitations of virtual care, seamlessly coordinating timely in-person evaluations, specialty referrals, urgent care, or emergency services when indicated.

• Provide clear, compassionate education and counseling to patients and families on disease prevention, health maintenance, medications, and care plans.

In-Basket Management & Care Coordination

• Manage electronic health record (EHR) in-basket workflows, addressing patient messages, medication refills, lab/imaging results, and clinical triage in alignment with FHC protocols.

• Partner closely with clinic-based providers, behavioral health, clinical pharmacy, nursing, case management, and operational staff to communicate clinical decisions and maintain seamless continuity of care.

• Maintain accurate, thorough, and timely EHR documentation for all virtual encounters and indirect care activities.

Quality Improvement & Schedule Flexibility

• Collaborate with the Medical Director and operational leaders to identify access barriers and refine telehealth workflows, clinical guidelines, and quality standards.

• Work assigned extended hours, a rotating weekend schedule, and shared call coverage.

• Maintain a secure, HIPAA-compliant remote workspace while attending periodic in-person meetings, trainings, or on-site clinic shifts as operationally required.Qualifications & Requirement

• Knowledge, Skills & Abilities

  • Strong primary care assessment and clinical decision-making skills, with a keen understanding of when virtual care must transition to in-person care.

  • Proven ability to prioritize competing clinical demands and efficiently manage high-volume EHR in-basket tasks.

  • High proficiency with telehealth platforms, EHR systems, and remote collaboration tools.

  • Exceptional written and verbal communication skills, with a commitment to serving diverse patient populations with empathy and cultural humility.

    • Self-directed and reliable in a remote setting while remaining an engaged, collaborative team player
      
      
      THE SALARY RANGE IS BASED UPON POST RESIDENCY EXPERIENCE. PLEASE SEE FULL JOB DESCRIPTION ATTACHED.