- Accountable for the overall productivity of the technical staff (supervisors, engineers, and technicians
- Monitor, control, and improves service performance
- Control the consumption of spare parts and consumables in the workshop
- Accountable for the workshop equipment and tools, and ensure proper preventive maintenance procedures are in place
- Accountable for implementing health and safety procedures and guidelines in the workshop
- Provide the Service Center Manager with data and support as needed for workshop operations improvement (efficiency, resourcing, etc.)
- Tracks key KPIs for the workshop operations, and devises plans and initiatives for improvement.
- Meet manufacturers performance and operational guidelines.
- Ensure efficiency and quality customer service
- Analysis statistically customer complains
- Provide reports for common problems to solve the root cause.
- Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded.
- Organize the recruitment and training of staff, as well as monitoring staff performance and progress.
- Provides support for the professional development direct reports
- Provides input on the design of training and development programs for service engineers and technicians in the workshop
%3Cul%3E%0A%3Cli style=%22text-align%5C: left; color%5C: rgb(0, 0, 0);%22%3E%3Cspan style=%22color%5C: #000000;%22%3E%3Cspan style=%22font-family%5C: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-size%5C: 14px;%22%3EBachelor Degree of engineering.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22text-align%5C: left; color%5C: rgb(0, 0, 0);%22%3E%3Cspan style=%22color%5C: #000000;%22%3E%3Cspan style=%22font-family%5C: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-size%5C: 14px;%22%3E6-8 years of experience is needed in same field (Automotive experience is a must)%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22text-align%5C: left; color%5C: rgb(0, 0, 0);%22%3E%3Cspan style=%22color%5C: #000000;%22%3E%3Cspan style=%22font-family%5C: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-size%5C: 14px;%22%3E%3Cspan style=%22line-height%5C: 125%;%22%3EVery good Command of English (Verbal and Written)%3C/span%3E%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22text-align%5C: left; color%5C: rgb(0, 0, 0);%22%3E%3Cspan style=%22color%5C: #000000;%22%3E%3Cspan style=%22font-family%5C: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-size%5C: 14px;%22%3EOversaw manufacturing activities and provided technical assistance as needed.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22text-align%5C: left; color%5C: rgb(0, 0, 0);%22%3E%3Cspan style=%22color%5C: #000000;%22%3E%3Cspan style=%22font-family%5C: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-size%5C: 14px;%22%3EMaintained equipment and prepared monthly reports on equipment conditions with calibration status.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22text-align%5C: left; color%5C: rgb(0, 0, 0);%22%3E%3Cspan style=%22color%5C: #000000;%22%3E%3Cspan style=%22font-family%5C: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-size%5C: 14px;%22%3EExtensive experience on Volvo diesel and powertrain repairs.%3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3Cli style=%22text-align%5C: left;%22%3E%3Cspan style=%22color%5C: #000000;%22%3E%3Cspan style=%22font-family%5C: arial, helvetica, sans-serif;%22%3E%3Cspan style=%22font-size%5C: 14px;%22%3EExamined vehicles to determine the extent of damage or manufacturer %3C/span%3E%3C/span%3E%3C/span%3E%3C/li%3E%0A%3C/ul%3E