Audio Visual Specialist I

%3Cp%3E%3Cstrong%3EWHY UT SOUTHWESTERN?%3C/strong%3E%3Cbr%3EWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and

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for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to %3Ci%3EU.S. News %26amp; World Report%3C/i%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive

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package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%26nbsp;%3Cbr%3E%3Cbr%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3Cbr%3EUT Southwestern (UTSW) Medical Center is seeking an Audio-Visual Support Specialist I with excellent customer service skills and experience with various audio-visual equipment. This position specializes in operating, maintaining, and troubleshooting audiovisual (AV) systems. Responsible for setting up microphones, videoconferencing systems, and control software; troubleshoot AV equipment; train non-technical users; perform preventative maintenance.%26nbsp;%3Cstrong%3E In this role, you will be responsible for patient education technology support spanning many patient rooms and event/conference spaces in multiple buildings on the UTSW campus and remote teaching and learning%3C/strong%3E. You will be engaged in providing technical support with video conferences, live streaming, live audiovisual events, and ensure presenters are informed of the in-room technology. %26nbsp;You will ensure presentation equipment is ready prior to the start of events/presentations, to include providing support for issues prior and during presentations. %26nbsp;%3Cstrong%3EThis position is 100% on campus and may require on-call support during off-hours and/or holidays. %26nbsp;%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3Cbr%3EUT Southwestern is proud to offer a competitive and comprehensive

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package to eligible employees. Our

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are designed to support your overall wellbeing, and include%5C:%3C/p%3E%3Cul%3E%3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%3Cli%3EPaid Time Off, available day one%3C/li%3E%3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%3Cli%3EPaid Parental Leave Benefit%3C/li%3E%3Cli%3EWellness programs%3C/li%3E%3Cli%3ETuition Reimbursement%3C/li%3E%3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%3Cli%3E%3Ca href=%22http%5C://jobs.utsouthwestern.edu/

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/#top%22 target=%22_blank%22%3ELearn more about these and other UTSW employee

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!%3C/a%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EEXPERIENCE AND EDUCATION%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ERequired%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong%3EEducation%3C/strong%3E%3Cbr%3EHigh School Diploma or GED%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3E%3Cstrong%3EExperience%3C/strong%3E%3Cbr%3E3 years of customer facing work experience or basic Audio-Visual basic troubleshooting experience%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EPreferred%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong%3EExperience%3C/strong%3E%3Cbr%3E1 year working with Video Conferencing Meeting Support (Teams, Zoom).%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cstrong%3EJOB DUTIES%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EPlans and prepares audio-visual teaching aids and methods for use. Operates and maintains AV equipment and ensure high-quality delivery of multimedia content.%3C/li%3E%3Cli%3ETroubleshooting and replacing hardware systems due to failure of technology, including replacing any equipment associated with AV equipment, televisions, cameras, pillow speakers, and more.%3C/li%3E%3Cli%3EConference room support for faculty and staff meetings, including training, troubleshooting, and hardware replacement.%3C/li%3E%3Cli%3EOnline conference support for faculty and staff via conference rooms and desktop workstations.%3C/li%3E%3Cli%3EPerforms audiovisual recording of lectures and special events.%3C/li%3E%3Cli%3EOn-call support during off-hours and/or holidays.%3C/li%3E%3Cli%3EMay educate concerning technology provided for health education, video conferencing, entertainment, and basic technology needs.%3C/li%3E%3Cli%3EPerforms other duties as assigned.%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EKnowledge, Skills and Abilities%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3EWork requires working with internal and external individuals from different disciplines and different levels of training.%3C/li%3E%3Cli%3EAV signal flow, videoconferencing platform administration, control system configuration, problem-solving, communication.%3C/li%3E%3Cli%3EWork requires self-motivation with the ability to work effectively in a team environment.%3C/li%3E%3Cli%3EWork requires strong organizational, technical and communication skills.%3C/li%3E%3Cli%3EWork requires flexibility and adaptability in a dynamic environment.%3C/li%3E%3Cli%3EThis position requires a wide range of technical and people skills to perform successfully.%3C/li%3E%3Cli%3EAbility to walk and/or stand for an extended period of time.%3C/li%3E%3Cli%3EAbility to lift 40 lbs. on occasion.%3C/li%3E%3Cli%3EHave an understanding of Excel, to run reports.%3C/li%3E%3Cli%3EWork requires self-motivation with the ability to work effectively in a team environment.%3C/li%3E%3Cli%3EWork requires strong organizational, technical and communication skills.%3C/li%3E%3Cli%3EWork requires flexibility and adaptability in dynamic environment.%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EPHYSICAL REQUIREMENTS/WORKING CONDITIONS%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EPhysical Requirements%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3ELifting%3C/li%3E%3Cli%3EStanding%3C/li%3E%3Cli%3ETalking%3C/li%3E%3Cli%3EWalking%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%3Cstrong%3EWorking Conditions%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3EOffice Setting%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Verdana;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cstrong%3ESalary Information%3C/strong%3E%3Cbr%3ESalary is commensurate with education, skills, and relevant experience.%3Cbr%3E%3Cbr%3E%3Cstrong%3ESECURITY AND EEO STATEMENT%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ESecurity%3C/strong%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.%3Cbr%3E%3Cbr%3E%3Cstrong%3EEEO%3C/strong%3E%3Cbr%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3Cbr%3E%26nbsp;%3C/p%3E