Cafe Manager

Job Description:

The Cafe Manager is responsible for the supervision of the day-to-day operations of Dialtone Cafe and Wine Bar locations. Over-see and maintain a service and supervisor philosophy which serves as a guide to respective staff. Works closely with Direct Supervisor to monitor the effectiveness of the services and products offered in the restaurant and adjust accordingly to ensure maximum profitability. Responsible for providing lateral service to other Food and Beverage operations as needed.

Perks & Benefits

• Competitive Pay
• Generous Paid Time Off Plan
• Medical, Financial, and Personal Benefit Plans (including HSA and FSA)
• 401(k) with Employer Match
• Employee Referral Program
• Annual Education Allowance
• Fun and Collaborative Company Culture with Lots of Team-Building Events
• Friends and Family Rates at Onni Hospitality Brands
• Residential Housing Discount After 1 Year of Continuous Employment  

What You Will Do

• Ensure that staff report to work as scheduled
• Responsible for weekly food & supply orders from vendors.
• Be the point of knowledge and skills for all roles and tasks in the building. Able to train the trainer.
• Administer reviews. 90 Day check-in, 6 month 360 review, and yearly reviews as needed
• Inspect grooming and attire of staff and rectify/document any deficiencies.
• Review daily sales and resolve discrepancies with Accounting
• Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands.
• Review all punches, reconcile tips for the team, and administer/build weekly Fair Work Week Predictability allocations
• Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
• Conduct pre-shift meetings with staff and review all information pertinent to the day’s business.
• Ensure team is following opening and closing checklists and addressing missed items to prevent future operational issues
• Monitor the preparation of station assignments, ensuring compliance to departmental standards.
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
• Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions, assist with onboarding of new staff.
• Review par levels of supplies and equipment. Complete requisitions to replenish.
• Anticipate guests needs and promote positive guest relations through name recognition at all times.
• Monitor and handle all guest complaints or concerns both digital or in store
• Ensure that all staff opening, midshaft handoff, and closing duties are complete before staff sign out.
• Update POS system with menu changes.
• Complete work orders for maintenance repairs and submit to Engineering or approved outside vendors. Contact engineering for urgent repairs.
• Do inventories of food, retail, liquor and wine monthly, or as needed
• Prepare and submit daily payroll tips and review hours worked for bi-weekly payroll.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Other duties as assigned

What You Will Bring

• Current ServeSafe food handlers Certification required
• Current BASSET Certification required to handle and serve Alcohol
• At least 1 year in a salaried Management role with oversite of schedule, payroll, and inventory
• Experience working in a Quick Service Restaurant or Coffee Shop setting
• Knowledge of safety initiatives in compliance with OSHA and Department of Health guidelines
• Education in hospitality management, culinary arts, business administration or similar required
• If applicable, must meet required minimum age to serve alcohol
• Formal Barista training helpful
• Experience with Semi-Automatic or Manual Espresso Machines

Salary Range:

$65,000-$75,000

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.