Retention Specialist
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- Location
- Buffalo, NY
- Employment type
- Regular Full-time
- Compensation
- 49000.00 to 51000.00 (USD) Annually
- Source
- adp
Evergreen Health
At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.
The Retention Specialist addresses individual barriers preventing some persons living with HIV from engaging and adhering to HIV care and treatment in Evergreen Health’s Primary and Specialty Care Services. They complete assessments surrounding treatment readiness, barriers to care, and social determinants of health.
As part of the essential functions of this role, the Retention Specialist:
- Reviews, understands, and has a working knowledge of the grant work-plan from which program funding is obtained including all deliverables and required data/statistical requirements. They follow all standards and/or guidelines as defined by the New York State Department of Health
- Provides all services according to the established AIDS Institute’s Retention and Adherence Services Program Guidelines including intakes, assessments/reassessments, service plans, coordination, monitoring of medical treatment, education, patient self-management etc. These services are provided directly with each enrolled patient prioritizing needs and setting specific goals and objectives to meet them. Through routine contact, the Retention Specialist will continue to assess retention issues and adjust services as changes occur
- Escorts patients during routine medical appointments at Evergreen Health to coordinate care and ensure accurate and up-to-date communication with patients’ medical provider
- Provides, tracks and verifies linkage and referrals to all appropriate wrap-around services and programs available throughout Evergreen Health and the community to address identified barriers or challenges
Qualified candidate will have a bachelor’s degree in health, human, or education services with one year of qualifying experience*, OR associate’s degree in health, human, or education services with two years of qualifying experience*; candidate must have strong written, verbal, organizational, customer service, and time management skills; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
*Qualifying experience means verifiable full- or part-time experience in care coordination or clinic setting with the following populations: person with a chronic illness, and/or persons with a history of mental illness, homelessness, or chemical dependence. Experience with families preferred.
Job type: Full-time
Required education and experience: Bachelor’s degree with one year of qualifying experience OR associate’s degree with two years of qualifying experience
This position is posted with a salary range. The actual rate of pay offered will be based on a variety of individualized factors, including but not limited to a candidate’s skills, relevant experience, educational background, internal equity, and market considerations.
What Evergreen Health Offers You:
- Multiple comprehensive medical health insurance plans to choose from
- Dental and Vision coverage at no cost to you
- Paid Time Off package equaling up to 4 weeks in your first year
- 403b with a generous company match
- Paid parking or monthly metro pass
- Professional development opportunities
- Paid lunch breaks
Evergreen Health is an Equal Opportunity Employer; we do not discriminate on the basis of age, citizenship, color, disability, ethnic or national origin, gender expression, gender identity, language, race, religion, sex, sexual orientation, socioeconomic status, or any other characteristic protected by federal, state, or local law.