Clinic Service Representative

Job Title

Clinic Service Representative-Atrium Cancer Center

About the Department

Join one of Michigan's largest physician organizations, Henry Ford Medical Group, where we deliver coordinated care across primary and specialty practices throughout the region. Our team is dedicated to collaborative teamwork, providing access to leading clinical resources, and building lasting relationships with patients and communities. As part of Henry Ford Health, you¿ll contribute to a culture of excellence and innovation in healthcare.

Role Overview

As a Patient Registration Representative, you play a vital role in ensuring a seamless patient experience by managing all registration activities. You¿ll support patients, clinic staff, and medical teams by handling check-in/check-out, insurance verification, cash collections, and more. Your work directly impacts patient satisfaction and operational efficiency, making you an essential part of our healthcare team.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Manage patient reception, face-to-face check-in/check-out, and preregistration processes.
• Verify insurance, collect payments, and reconcile patient charts.
• Discuss general financial responsibilities with patients and connect them to the Customer Service Center.
• Work efficiently in a fast-paced environment with frequent interruptions.
• Collaborate with clinic staff, medical teams, and patients to ensure smooth operations.

What You Will Need

Required Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations, complete forms, and utilize computer information systems.
• Strong interpersonal skills for effective communication with patients, staff, and visitors.
• Basic computer skills, including navigating software, email, and logging in/out of systems.

Preferred Qualifications

• Familiarity with a clinic environment.
• Experience working with diverse populations and age groups.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of our commitment to exceptional care.