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Expedition Guide - Sitka, AK

7a37fb29-54a7-42d7-a0ce-a3b4092d1777

Location
Sitka, AK
Employment type
seasonal
Compensation
18 to 24 (USD) Hourly
Source
adp

Safety Sensitive Vessel Crew Position

The primary responsibility of this position is to support the safe operation of the vessel and the safety of its passengers and crew under the Captain’s direction. This is a safety-sensitive vessel crew role with assigned operational and emergency-response duties. These responsibilities take precedence over all other duties, including tour narration, education, hospitality, retail, and guest service. This precedence is operational, not merely nominal. The employee is expected to interrupt or end a narration, a sale, or a guest interaction at any time in order to stand lookout, respond to a safety concern, take up an assigned emergency station, or carry out the Captain’s instructions.


The employee serves under the Captain’s operational authority and must perform the safety duties assigned for the vessel. Applicable USCG requirements include 46 CFR Part 16, 46 CFR Part 4, Subpart 4.06, and 33 CFR Part 95. Random drug-testing coverage is based on assigned duties under 46 CFR 16.230, including required crew functions and emergency passenger assistance or control.

Where the assigned vessel’s Certificate of Inspection requires this position as part of the vessel’s minimum crew complement, the vessel may not lawfully carry passengers unless the position is filled and the employee is aboard. Human Resources and Port Operations will confirm the manning requirement and the emergency station assignment for the assigned vessel before the employee serves in the position.

This is a vessel-based crew position whose duties contribute to the vessel’s operation and mission and involve regular exposure to marine hazards. For employees with a substantial employment connection, in both duration and nature, to a vessel in navigation or an identifiable fleet, the Jones Act (46 U.S.C. 30104) and applicable general maritime law govern seaman injury rights and remedies. Seaman status under any statute is determined by the duties an employee actually performs. This position is designed, assigned, and supervised so that the duties described in this document are in fact performed, and the employee is expected to perform them. Status under the Jones Act and the general maritime law is determined separately from classification under wage and hour law; the two tests are not the same. Nothing in this description waives applicable rights, including maintenance and cure where legally available.


Summary

The primary responsibility of this position is to support the safe operation of the vessel and the safety of its passengers and crew under the Captain’s direction. The Expedition Guide performs assigned passenger safety and emergency-response duties aboard Demaree Inflatable Boats (DIBs), delivers safety briefings, assists passengers with rain gear and life jackets, supports safe boarding and disembarking, and handles lines within training and authorization. When safety and operational needs are met, the Expedition Guide develops and delivers engaging natural history presentations for groups of up to 16 passengers, works with the Captain to spot wildlife and personalize each tour, and supports vessel appearance, cleanliness, and maintenance as assigned.

Essential Duties & Responsibilities

  • Safety and emergency assignments: Perform assigned passenger warning, mustering, assembly, assistance, evacuation, and movement control during emergencies. Learn the vessel’s emergency station assignments and participate in required drills before serving in the assigned capacity.
  • Safety readiness: Complete vessel-specific orientation and required drills; know the location and use of lifesaving, firefighting, communication, and emergency equipment within training and authorization. Follow the vessel’s Certificate of Inspection, where applicable, and the Captain’s safety instructions.
  • Fitness for duty: Report fit, alert, and unimpaired. Promptly report fatigue, impairment, unsafe conditions, injuries, and incidents to the Captain or supervisor; stop the affected task when unsafe. Report any medication-related restriction affecting safe work through HR or the designated medical process without disclosing unnecessary medical details to supervisors.

Vessel Operations & Safety

  • Passenger Safety and Emergency Control: Direct safe boarding and disembarking and perform assigned passenger warning, mustering, assembly, assistance, evacuation, and movement control during emergencies under the Captain’s direction.
  • Safety Briefings: Deliver required passenger safety orientations at the time required for the vessel and operation, using the Captain-approved procedures. Explain lifesaving equipment, emergency signals, and passenger actions; confirm understanding and promptly report concerns.
  • Seamanship & Line Handling: Execute line handling and assist with docking, undocking, and mooring DIB vessels as requested by the Captain. Perform these tasks only after vessel-specific training and within the Captain’s instructions and authorization.
  • Lookout and Watch: Stand lookout on the weather decks while the vessel is underway. Maintain a proper visual and audible watch and promptly report wildlife sightings, vessel traffic, ice, debris, navigational hazards, weather changes, and any unsafe condition to the Captain.
  • Passenger Accountability: Conduct and reconcile passenger head counts against the manifest, observe assigned vessel capacity limits and applicable Certificate of Inspection requirements, and report the count to the Captain. Observe the assigned vessel’s Certificate of Inspection passenger limit and required crew complement. Do not get underway with passengers unless the required crew are aboard and the Captain has confirmed readiness.
  • Protective Gear and Passenger Assistance: Fit passengers with rain gear and life jackets, confirm proper fit and use, and assist with safe entry to and exit from DIB vessels. Promptly communicate passenger safety concerns to the Captain.

Tour Narrative & Education

  • Narrative Planning: Develop a customized tour narrative plan with the duty Captain for each voyage, factoring in time constraints, weather, recent wildlife sightings, tides, seasons, and guest interests.
  • Public Speaking & Commentary: Deliver engaging natural history presentations for groups of up to 16 passengers aboard DIB vessels. Explain Southeast Alaska’s glaciology, wildlife, ecosystems, natural and human history, climate, and environment.
  • Guest Engagement: Work with the Captain to spot wildlife and create a personalized, inclusive tour experience. Answer passenger questions and provide world-class guest service when safety and operational duties are met. Interrupt narration or guest interactions whenever safety duties require attention.

Vessel Upkeep & Crew Support

  • Vessel Appearance and Maintenance: Assist the Captain in maintaining vessel appearance, cleanliness, safety, and sanitation. Perform vessel maintenance as assigned, within training and authorization, while maintaining readiness for assigned safety duties.
  • Till Reconciliation: If assigned to a vessel without Guest Services crew on which sales are made, count and reconcile the point-of-sale till at the close of the day and present it to the Captain, who performs the final count. This is an incidental task performed at the Captain’s direction.
  • Other Vessel-Related Duties: Perform other vessel-related duties as assigned by the Captain.


Drug and Alcohol Compliance and Fitness for Duty

Complete the company-required pre-employment drug test and receive a verified negative result before performing covered vessel duties; HR may accept a documented regulatory exception under 46 CFR 16.210(b) only if authorized by company policy. Participate in unannounced random drug testing, reasonable-cause drug testing, and required drug and alcohol testing following a serious marine incident, as applicable under 46 CFR Part 16 and Part 4, Subpart 4.06. Federal drug testing follows 49 CFR Part 40. Any additional company testing is administered separately under company policy and applicable law.


Do not use alcohol or intoxicants while on duty or work while impaired. On inspected vessels, do not perform scheduled duties within four hours after consuming alcohol, as required by 33 CFR 95.045; stricter company rules also apply. A verified positive drug test or refusal requires removal from covered duties as applicable; return requires all applicable USCG/DOT and company conditions. Regulatory eligibility to return does not guarantee reinstatement.

Promptly notify HR of any expiration, suspension, restriction, or loss of a credential required for the assignment, and comply with reporting obligations in applicable company policies. Maintain required credentials and vessel-specific qualifications; do not perform duties outside their scope.


Overtime Classification and Time Allocation

This position is classified as exempt from the overtime requirements of the federal Fair Labor Standards Act and the Alaska Wage and Hour Act because the employee is “employed as a seaman.” 29 U.S.C. § 213(b)(6); AS 23.10.060(d)(8). The exemption applies to overtime only. It does not affect minimum wage, recordkeeping, or any other requirement of either Act.

The classification is applied workweek by workweek. In any workweek in which the employee spends more than 20 percent of hours worked on duties that do not aid the operation of the vessel as a means of transportation — including any pre-season or post-season workweek devoted primarily to shoreside training, office work, vessel maintenance, or lay-up — the employee will be treated as non-exempt for that workweek and paid overtime accordingly.

In an ordinary operating-season workweek, the employee is expected to devote not less than 80 percent of hours worked to vessel operation, passenger safety, and emergency readiness duties. Narration, education, wildlife spotting, and guest service are secondary and are expected to occupy not more than 20 percent of hours worked.

An employee whose actual duties in any workweek differ materially from this allocation should report that promptly to the Captain and to Human Resources so that the assignment and the classification can be reviewed. Allen Marine encourages employees to raise questions about pay or classification, and no employee will be subject to any adverse action for doing so.

Minimum Qualifications

Ability to carry out assigned vessel emergency duties, communicate safety instructions clearly, and respond promptly to passenger and crew safety needs, with or without reasonable accommodation. Complete required vessel-specific training before performing assigned duties.

  • Ability to communicate effectively with groups of up to 16 passengers in an outdoor marine environment.
  • Ability to quickly learn, retain, and present background material provided onboard regarding Alaskan ecosystems, wildlife, glaciology, and natural and human history.
  • Public speaking ability and the creativity to develop clear, engaging tour narratives for diverse audiences.
  • Ability to work as a team with the Captain and other crew members to provide coordinated narration, safe operations, and a high-quality guest experience.
  • Exceptional dependability, punctuality, organization, and ability to prioritize tasks in a fast-paced environment.
  • Ability to work outdoors in Southeast Alaska weather conditions, including rain and wind, and adapt to changing tour and operating conditions.
  • Must maintain a positive, personable, courteous, honest, and well-groomed appearance while demonstrating strong conflict resolution skills.
  • Basic computer literacy sufficient to complete required logs, training records, and safety documentation.
  • Must be 18 years of age or older and pass a security background check. Must meet the drug-testing and fitness-for-duty requirements in this job description.


Required Certifications

Must be obtained on or before the employee’s first day of employment.

  • Valid, unexpired USCG-approved First Aid / CPR Certification.
  • Valid, unexpired Alaska Food Worker Card and Alaska TAP (Training for Alcohol Professionals) card, if assigned to a vessel on which food or alcohol is served.


Preferred Qualifications

  • Prior experience aboard passenger-carrying vessels, including line handling.
  • Extensive public speaking experience.
  • College degree or background in biology, natural resources, environmental science, or a related field.
  • Experience working as a naturalist, expedition guide, tour guide, interpreter, or in a related position.
  • Experience with small passenger vessels and Southeast Alaska marine conditions.


Traits and Characteristics

To deliver world-class experiences guided by the following Alaska Native cultural values, safely and sustainably.

Embrace Traditional Alaska Native cultural values, including humility and pride, respect for all people (including oneself), respect for nature, humor, patience, strength, and holding each other up.

Follow & Deliver Core Values:

  • Safety First: We prioritize our guests' and team members' safety and well-being, ensuring secure and enjoyable experiences.
  • World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth.
  • World-Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska.
  • Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering.
  • Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization.
  • Sustainability at our core: We are dedicated to sustainable operations for future generations.
  • Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement.
  • Integrity-Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations.
  • Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities.


Environmental Conditions

The environmental conditions are those that an employee may be subject to while performing the essential functions of this job.

  • Moderate to loud noise levels and exposure to all weather conditions, including rain, wind, and ambient outdoor temperatures.
  • Frequent use of required personal protective equipment, including rain gear, hearing protection, and a life preserver.
  • Regular exposure to vessel movement, marine hazards, machinery, fuel, maintenance activities, and other marine operating conditions.
  • Work aboard DIB vessels requires boarding and disembarking and movement on uneven or wet vessel and dock surfaces.


Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Must be able to lift and/or move up to 50 pounds.
  • Ability to readily step in and out of DIB vessels, walk on uneven deck surfaces, and cross from vessel to vessel.
  • Ability to stand for extended periods of time.
  • Ability to move throughout the assigned vessel and respond to emergencies as required.
  • Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.


Work Environment

Regular vessel service includes marine hazards and responsibility for passenger and crew safety. Maintain readiness for assigned emergency duties throughout the shift. Follow applicable company safety and incident-reporting policies, including any adopted DUI/DWI reporting requirements.

The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job.

  • This is a fast-paced and dynamic work environment with a diverse workforce.
  • Ability to work a flexible schedule, including weekends and holidays during the tour season. Workdays may be approximately 10-14 hours, with schedules of 5-7 days per week based on tour demand. Days off will be scheduled, with flexibility needed to meet operating requirements.
  • Must comply with applicable USCG requirements and AM Owners Group and affiliated companies’ Drug and Alcohol Policies and Procedures, including the designated testing administrator’s procedures.


Supervisory Responsibilities

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