Showroom Assistant

Showroom Assistant — Studio Belmont

Studio Belmont is a premier destination for luxury hardware, plumbing, and home décor. We're looking for a Showroom Assistant who takes pride in creating an exceptional client experience and thrives in a fast-paced, design-forward environment.

About the Role

As a Showroom Assistant, you're the heartbeat of our daily showroom operations. You'll work closely with our sales team and clients to keep things running smoothly — from welcoming guests and managing appointment flow to processing transactions and keeping our showroom looking its best. This role is ideal for someone who is highly organized, genuinely people-oriented, and eager to grow within a premium retail environment.

What You'll Do

• Welcome clients warmly and set the tone for an exceptional showroom experience
• Manage client appointment flow and coordinate scheduling for the sales team
• Support sales staff with order follow-ups, quotations, purchase orders, and returns
• Assist clients with product and order inquiries in person, by phone, and via email
• Process transactions accurately using POS systems
• Help maintain the showroom's visual standards, including display upkeep and updates
• Receive and unpack merchandise shipments, ensuring accurate documentation and proper storage
• Collaborate with the team to hit sales targets and continuously improve client satisfaction
• Stay current on Studio Belmont's brands, products, and internal processes
• Uphold company policies related to customer service, safety, and security

What You Bring

• Prior experience in retail, customer service, or a showroom environment preferred
• Warm, professional communication skills — in person, on the phone, and in writing
• Strong organizational skills with sharp attention to detail
• Ability to manage multiple tasks and priorities in a dynamic setting
• Comfortable with POS systems and basic computer tools
• A team-first attitude and genuine enthusiasm for helping people
• High school diploma or equivalent

Physical Requirements

Ability to stand, walk, and lift up to 40 lbs; comfortable with frequent client interaction in a showroom setting.

What We Offer

• Competitive compensation
• Comprehensive product training and ongoing education
• Competitive Benifits Package
• Employee discounts on our full range of premium products
• A collaborative, supportive team culture
• Opportunities for growth within the company