Private Dining Manager - Commission Row, Indianapolis

Private Dining Manager | Commission Row | Indianapolis, Indiana | Full-Time

As a Private Dining Manager at Commission Row, you’ll take the lead in growing private dining event sales through proactive outreach, relationship-building, and thoughtful coordination of the sales process. From identifying new business opportunities and responding to inquiries to developing event proposals and coordinating with restaurant teams, you’ll guide clients from their first conversation through the successful execution of their event.

This is an opportunity for a hospitality professional with a strong sales mindset who enjoys connecting with people, developing new business, and delivering an exceptional level of service.

Key Responsibilities:

• Generate, book, and detail private dining events across assigned CRG locations.

• Promptly and professionally respond to all private dining inquiries.

• Utilize Tripleseat and OpenTable software to manage all aspects of the sales process.

• Coordinate with restaurant and event teams to ensure seamless execution.

• Maintain a detailed database of clients and proactively solicit new business.

• Collaborate with marketing to promote private dining offerings and support sales strategies.

• Arrange external vendor services as needed (e.g. valet, AV, entertainment, florals).

• Conduct post-event follow-up to ensure guest satisfaction and gather feedback.

• Maintain organized and comprehensive event records, including guest preferences and special requests.

Qualifications:

• 2+ years of experience in private dining sales, catering, or event coordination.

• Proficiency in Tripleseat and OpenTable is strongly preferred.

• Excellent communication, organizational, and customer service skills.

• Ability to multitask and manage priorities in a high-volume setting.

• A collaborative mindset and passion for hospitality.

• Flexibility to work evenings, weekends, and holidays.

• High attention to detail and professionalism.

Benefits:

• Medical, dental, and vision insurance

• Flexible spending accounts

• 401(k) with company match

• Paid time off

• Generous dining discounts at all CRG locations

• Opportunities for professional growth and advancement