Services Hub Leader

Job Description SummaryThe Services Hub Leader (AP) acts as the business owner for multiple clusters (Kandi, Nellikote, Dhone, Burugula, Aspari, Joharapuram etc..) of geographically dispersed windfarms across the state of Andhra Pradesh. The Hub Leader is accountable for driving operational rigor, financial performance, and digital-led maintenance strategies. Hub Leader will manage a diverse, cross-functional team of OM&U and partner technicians while serving as the primary commercial and operational interface for customers. The ideal candidate will combine deep technical expertise with a proactive approach to resource planning and process standardization, standard Hub implementation and ensuring all sites achieve high performance and an uncompromising safety culture.

Job Description

Key Responsibilities

· Business Ownership (SQDC): Maintain primary ownership of Safety, Quality, Delivery, and Cost. Manage the hub as a P&L center, ensuring financial targets (cost/cash management) are met while driving operational KPIs to maximize turbine availability and minimize downtime.

· Operational Management: Direct the O&M of multiple windfarms, providing oversight to Site Managers and Site Leads. Plan and allocate labor and parts to ensure the timely execution of corrective, preventive, and retrofit activities.

· Operational Strategy: Utilize data from Remote Operation Centers and Fleet Performance Management (FPM) teams to drive maintenance quality and cost. Champion the use of digital tools to optimize performance across all sites.

· Team Leadership & Integration: Lead a diverse, unified team of OM&U employees and supplier technicians. Foster a culture of excellence by mentoring staff, managing performance, and ensuring strict adherence to OM&U technical instructions, processes, and safety protocols.

· Customer & Contractual Interface: Act as the primary commercial point of contact for complex operational matters. Proactively manage contractual compliance and customer relationships, using effective problem-solving skills to navigate escalations and deliver an exceptional customer experience.

· Process Standardization: Deploy Lean principles (Kaizen, 5S, ISO standards) to ensure that isolated, geographically dispersed sites operate with the same high level of efficiency and uniformity as centralized hubs.

· Safety Stewardship: Champion a robust safety culture. Conduct regular Genba walks and safety audits to ensure full compliance with EHS standards, instructions, and guidelines across all hub locations.

· Cross-Functional Coordination: Collaborate with internal support functions, Blades, MCU and UpTower teams to resolve complex technical issues impacting site operations or contractual obligations.

Leadership Competencies

· Inclusive Leadership & Workforce Integration: Ability to build a cohesive, high-performing culture across a diverse, multi-location, and mixed-labor force.

· Influencing & Stakeholder Management: Effectively navigate a matrixed organization. Influence internal support functions (Supply Chain, Engineering, FPM) to ensure isolated site needs are prioritized.

· Decisiveness Under Pressure: Proven track record of making high-stakes decisions with incomplete or rapidly evolving information.

· Ownership & Accountability: Operates with a "Founder’s Mindset," taking full accountability for results and identifying bottlenecks before they escalate.

· Coaching & Development: Commitment to building site talent, identifying high-potential technicians, and fostering continuous learning.

· Resilience & Adaptability: Ability to maintain focus and lead through change while managing unpredictable site challenges and customer interactions.

Required Qualifications

· B.E/ B.Tech in Electrical Engineering OR Electrical & Electronics Engg.

· With minimum15 years of work experience in wind energy industry with Min 5 years of experience in with site management role.

Desired Characteristics

· Strategic Problem Solving: Demonstrated ability to manage complex, multi-site technical issues while balancing commercial and contractual obligations.

· Digital Fluency: Strong familiarity with fleet performance data, remote monitoring platforms, and digital maintenance management systems.

· Commercial Acumen: Proven experience in cost/cash management and a proactive approach to contractual performance.

· Leadership Presence: Excellent verbal/written communication skills in English, with the ability to influence cross-functional teams and manage high-stakes customer relationships.

· Flexibility: Willingness to travel domestically and internationally to support site operations and customer meetings.

Additional Information#LI-Remote - This is a remote position