Theater Associate, IMAX - Udvar Hazy Center

smithsonian

Location: Chantilly, VA
Employment type: temporary
Compensation: $18.40 / hour
Source: pinpoint

More Theater Associate, IMAX - Udvar Hazy Center jobs

OPEN DATE: November 10, 2026

CLOSING DATE: November 19, 2026

POSITION TYPE: Trust Fund

APPOINTMENT TYPE: Temporary

SCHEDULE: Intermittent

DUTY LOCATION: Chantilly, VA

Position sensitivity and risk: Low

Open to all qualified applicants

What are Trust Fund Positions?

Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).

Conditions of Employment

Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
Complete a Probationary Period.
Maintain a Bank Account for Direct Deposit/Electronic Transfer.
The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

OVERVIEW

This position is responsible for assisting visitors by providing information about products, services, attractions and exhibits, processing sales on a POS cash register and/or operating a Theater ticketing system and assisting in the movement of visitors throughout the Theaters and/or Museum Stores.

DUTIES AND RESPONSIBILITIES

Operates a computerized ticketing system.
Directs visitors at the ticket sales line, entrance lobby, exit areas, stairs, elevators and crossing bridges to ensure the moving of maximum numbers of visitors throughout the Theater
Takes tickets and ushers visitors to available seats in the Theater.
Distributes and collects assistive devices and 3-D glasses. Ensures devices are sanitized in a timely manner.
Monitors films and programs during their presentation, referring problems to the supervisor on duty.
Provides assistance to visitors with special needs, including wheelchair rolling, stroller parking and retrieval and other assistance as assigned.
Assists in the orderly and safe evacuation of the Theater in an emergency.

SPECIAL REQUIREMENTS

Candidates must be available weekends, holidays, and evenings.

Candidates must be able to move or lift up to 25 pounds and to stand for long periods of time.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education diploma (GED); six months to one-year related experience and /or training; or equivalent combination of education and experience.

Knowledge of principles and processes for providing customer and personal services. This includes demonstrating and adhering to the Standards of Excellence and evaluating customer satisfaction.
Must be able to operate a computerized ticketing system and/or a POS cash register.
Basic math skills are required.
Ability to perform basic selling techniques.
Ability to train others in standard SE Retail procedures, practices and policies relative to Retail Associate positions.
Ability to maintain required work schedule and follow policies and procedures for taking leave.
Must maintain a neat, clean and conservative appearance in accordance with the Dress Code Policy.
Experience working with both a diverse work force and visitor groups.
Must be flexible for scheduling.

Education completed outside the United States must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.

Any false statement in your application may result in rejection of your application and may also result in termination after employment begins.

Join us in "Inspiring Generations through Knowledge and Discovery."

Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.

What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.

Relocation expenses are not paid.

The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact SECareers@si.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures.

The Smithsonian Institution is an Equal Opportunity Employer. To review The Smithsonian's EEO program information, please click the following: https://www.si.edu/oeo