Chemical Health Administrative Assistant

SUMMARY:

NACC’s mission is to promote the health & wellness of mind, body, and spirit of Native

American families. We offer a full range of healthcare services that include Medical, Behavioral

Health, Dental, and Substance Abuse. The Chemical Health Administrative Assistant role

supports Tribal Health programs by managing daily operations and supporting administrative,

grant, and program compliance needs.

DUTIES AND RESPONSIBILITIES:

Performs other related duties as assigned by management.

Job Duties:

• Program contact for vendors and clinic operational needs

• Managing purchase orders, ordering, and picking up program supplies Support the Tribal

health Director track grant budget and spending according to program supply requests.

• Support with implementation of chemical health grant administrative tasks

• Scheduling and taking notes during clinical meetings

• Gather data needed for monthly board and grant reports.

• Prep EMR information for billing and auditing.

• Collaborate with Human Resources to ensure staff training and documentation

requirements are submitted promptly.

• Provide general on-site orientation and onboarding for new employees.

• Audit clinical charts to ensure that programming is following licensing requirements and

standards.

• Complete chemical health admission paperwork with new clients enrolling in

programming.

• Cataloging and faxing documentation received and released.

• Conduct health insurance checks of program participants before intake and monthly

thereafter.

Qualifications:

• Associate's Degree (AA) or equivalent from a two-year college or technical school, or six

months to one year related experience and/or training, or equivalent combination of

education and experience.

• One to two years of working experience in a healthcare administrative position

• Experience or familiarity with chemical health programming standards and CRF 42 Part

2 state requirements.

• Active Minnesota driver’s license.

• Driving and access to a vehicle required.

• No supervisory responsibilities.

Computer skills required:

• Database Software

• Spreadsheet Software (Excel)

• Internet Software

• Inventory Software

• Word Processing Software

• Electronic Mail Software

• Familiarity with Electronic Health Records

Other skills

COMPETENCIES:

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural

differences; Educates others on the value of diversity; Promotes a harassment-free environment;

Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works

with integrity and ethically; Upholds organizational values.

Adaptability - Adapts to changes in the work environment; Manages competing demands;

Changes approach or method to best fit the situation; Able to deal with frequent change, delays,

or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities

are covered when absent; Arrives at meetings and appointments on time.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to

customer needs; Solicits customer feedback to improve service; Responds to requests for

service and assistance; Meets commitments.

Dependability - Follows instructions, responds to management direction; Takes responsibility

for own actions; Keeps commitments; Commits to long hours of work when necessary to reach

goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased

responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage

of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness;

Generates suggestions for improving work; Develops innovative approaches and ideas; Presents

ideas and information in a manner that gets others' attention.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality;

Listens to others without interrupting; Keeps emotions under control; Remains open to others'

ideas and tries new things.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes

obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish

goals.

Oral Communication - Speaks clearly and persuasively in positive or negative situations;

Listens and gets clarification; Responds well to questions; Demonstrates group presentation

skills; Participates in meetings.

Organizational Support - Follows policies and procedures; Completes administrative tasks

correctly and on time; Supports organization's goals and values; Benefits organization through

outside activities; Supports affirmative action and respects diversity.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for

additional resources; Sets goals and objectives; Organizes or schedules other people and their

tasks; Develops realistic action plans.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes

information skillfully; Develops alternative solutions; Works well in group problem solving

situations; Uses reason even when dealing with emotional topics.

Safety and Security - Observes safety and security procedures; Determines appropriate action

beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials

properly.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands

organization's strengths & weaknesses; Analyzes market and competition; Identifies external

threats and opportunities; Adapts strategy to changing conditions.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness

to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit;

Puts success of team above own interests; Able to build morale and group commitments to

goals and objectives; Supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; Edits work for spelling and

grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read

and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIORNMENT:

Frequently required to stand

Frequently required to walk

Frequenttly required to sit

Frequently required to utilize hand and finger dexterity

Frequently required to climb, balance, bend, stoop, kneel or crawl

Frequently required to talk or hear

Occasionally exposure to wet and/or humid conditions (non-weather)

Occasionally work near moving mechanical parts

Occasionally work in high, precarious places

Occasionally work around fumes, airborne particles, or toxic chemicals

Occasionally exposure to outside weather conditions

Occasionally exposure to extreme heat or cold (non-weather)

Occasionally exposure to bloodborne and airborne pathogens or infectious materials