Program Manager, PeriPAN Program, Pediatrics

%3Cb%3EWHY UT SOUTHWESTERN?%3C/b%3E%3Cbr%3E%0AWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and

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for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to %3Ci%3EU.S. News %26 World Report%3C/i%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive

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package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%0A%3Cbr%3E%3Cbr%3E%3Cb%3EJOB SUMMARY%3C/b%3E%3Cbr%3E%0AWorks under minimal supervision to oversee the management of all activities and projects associated with the clinical specialty access program, including access line operations, clinical consultation workflows, and care coordination processes. The Program Manager will partner closely with other access project leaders, community providers, and state organizations to support the initiative. %3Cbr%3E%3Cbr%3E%3Cp%3E%3Cb%3EBENEFITS%3C/b%3E%3Cbr%3E%0AUT Southwestern is proud to offer a competitive and comprehensive

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package to eligible employees. Our

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are designed to support your overall wellbeing, and include%5C:%3C/p%3E%0A%3Cul%3E%0A %3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%0A %3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%0A %3Cli%3EPaid Time Off, available day one%3C/li%3E%0A %3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%0A %3Cli%3EPaid Parental Leave Benefit%3C/li%3E%0A %3Cli%3EWellness programs%3C/li%3E%0A %3Cli%3ETuition Reimbursement%3C/li%3E%0A %3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%0A %3Cli%3E%3Ca href=%22http%5C://jobs.utsouthwestern.edu/

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/#top%22 target=%22_blank%22%3ELearn more about these and other UTSW employee

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!%3C/a%3E%0A %3C/li%3E%0A%3C/ul%3E%3Cbr%3E%3Cbr%3E%3Cb%3E%3Cb%3EEXPERIENCE AND EDUCATION%3C/b%3E%3C/b%3E%3Cbr%3E%0A%3Cbr%3E%3Cb%3ERequired%3C/b%3E%3Cul%3E%3Cb%3E%3Cli%3EEducation%3C/b%3E%3Cbr%3EMaster%27s Degree from approved school of Social Work, Sociology, Psychology, Nursing, Counseling or related field %3Cbr%3E%3C/ul%3E%3Cul%3E%3Cb%3E%3Cli%3EExperience%3C/b%3E%3Cbr%3E3 years of relevant experience in healthcare operations, behavioral health, maternal health, social work, care coordination, or program management %3Cbr%3E%3C/ul%3E%3Cul%3E%3Cb%3E%3Cli%3ELicenses and Certifications%3C/b%3E%3Cbr%3E(LCSW) LIC CLINCAL SOCIAL WORKER Upon Hire or %3Cbr%3E%0A(LPC) LICENSED PROF COUNSELOR Upon Hire or %3Cbr%3E%0A(LMFT) LIC MAR %26 FAM THERAPIST Upon Hire or %3Cbr%3E%0A(RN) REGISTERED NURSE Licensure as Registered Nurse by Board of Nurse Examiners for State of Texas Upon Hire %3Cbr%3E%3C/ul%3E%3Cbr%3E%3Cb%3E%3Cb%3EJOB DUTIES%3C/b%3E%3C/b%3E%3Cul%3E %3Cli%3EServes as the primary operational leader for the clinical specialty access program, ensuring efficient day-to-day program function. %3C/li%3E%0A%3Cli%3EPartners closely with the access program Medical Director to develop, implement, and refine program workflows, staffing models, outreach strategies, and quality improvement initiatives. %3C/li%3E%0A%3Cli%3EMonitors program performance, including access line volume, consultation response times, referral trends, outreach activity, provider engagement, and other key operational metrics. %3C/li%3E%0A%3Cli%3EIdentifies operational barriers and implements solutions to improve access, responsiveness, clinical coordination, and provider satisfaction. %3C/li%3E%0A%3Cli%3ESupports compliance with institutional policies, program requirements, documentation standards, and grant or state reporting expectations as applicable. %3C/li%3E%0A%3Cli%3EDevelops and maintains standard operating procedures, scripts, workflows, and training materials for program staff. %3C/li%3E%0A%3Cli%3EProvides coverage for the access line as needed, ensuring timely response to provider requests for consultation, referral support, and resource navigation. %3C/li%3E%0A%3Cli%3EEnsures accurate documentation of access line encounters, consultation requests, referrals, and outcomes. %3C/li%3E%0A%3Cli%3ELeads and coordinates outreach activities to increase awareness, utilization, and engagement with the access program. %3C/li%3E%0A%3Cli%3EServes as a key operational liaison between the access program and other associated programs. %3C/li%3E%0A%3Cli%3EProvides direct supervision to designated clinical and support staff. %3C/li%3E%0A%3Cli%3ETracks and analyzes program data to evaluate access, utilization, outcomes, provider engagement, and operational effectiveness. %3C/li%3E%0A%3Cli%3EPrepares regular reports for program leadership, institutional stakeholders, funders, or state partners as required. %3C/li%3E%0A%3Cli%3EDuties performed may include one or more of the following core functions%5C: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. %3C/li%3E%0A%3Cli%3EPerforms other duties as assigned. %3C/li%3E %0A%3C/ul%3E%3Cp style=%22margin-top%5C:0pt; margin-bottom%5C:0pt; font-size%5C:9pt%22%3E%3Cspan style=%22font-family%5C:Verdana%22%3E%26#xa0;%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-top%5C:0pt; margin-bottom%5C:0pt; font-size%5C:9pt%22%3E%3Cspan style=%22font-family%5C:Verdana; font-weight%5C:bold%22%3EKnowledge, Skills and Abilities%3C/span%3E%3C/p%3E%0A%3Cul%3E%0A%3Cli%3EWork requires strong understanding of health care delivery, access programs, or integrated care models.%3C/li%3E%0A%3Cli%3EWork requires ability to lead multidisciplinary teams and manage complex clinical operations.%3C/li%3E%0A%3Cli%3EWork requires excellent communication, relationship-building, and stakeholder engagement skills.%3C/li%3E%0A%3Cli%3EWork requires ability to work effectively with physicians, behavioral health clinicians, nurses, administrators, community partners, and external agencies.%3C/li%3E%0A%3Cli%3EWork requires strong organizational and project management skills, with the ability to manage competing priorities.%3C/li%3E%0A%3Cli%3EWork requires comfort handling access line workflows, provider calls, and time-sensitive clinical coordination needs.%3C/li%3E%0A%3Cli%3EWork requires ability to develop workflows, policies, training materials, and operational reports.%3C/li%3E%0A%3Cli%3EWork requires proficiency with electronic health records, data tracking tools, Microsoft Office, and other operational systems.%3C/li%3E%0A%3Cli%3EWork requires commitment to patient-centered, equitable, and trauma-informed care.%3C/li%3E%0A%3Cli%3EWork requires strong written and verbal communication skills.%3C/li%3E%3C/ul%3E%3Cp style=%22margin-top%5C:0pt; margin-bottom%5C:0pt; font-size%5C:9pt%22%3E%3Cspan style=%22font-family%5C:Verdana%22%3E%26#xa0;%3C/span%3E%3C/p%3E%0A%3Cp style=%22margin-top%5C:0pt; margin-bottom%5C:0pt; font-size%5C:9pt%22%3E%3Cspan style=%22font-family%5C:Verdana; font-weight%5C:bold%22%3EPHYSICAL REQUIREMENTS/WORKING CONDITIONS%3C/span%3E%3C/p%3E%3Cp style=%22margin-top%5C:0pt; margin-bottom%5C:0pt; font-size%5C:9pt%22%3E%3Cspan style=%22font-family%5C:Verdana%22%3E%26#xa0;%3C/span%3E%3C/p%3E%3Cp style=%22margin-top%5C:0pt; margin-bottom%5C:0pt; font-size%5C:9pt%22%3E%3Cspan style=%22font-family%5C:Verdana; font-weight%5C:bold%22%3EWorking Conditions%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3EOffice Setting%3C/li%3E%0A%3C/ul%3E%3Cp style=%22margin-top%5C:0pt; margin-bottom%5C:0pt; font-size%5C:9pt%22%3E%3Cspan style=%22font-family%5C:Verdana%22%3E%26#xa0;%3C/span%3E%3C/p%3E%0A%3Cb%3ESalary Information%3C/b%3E%3Cbr%3E%0A%0ASalary is commensurate with education, skills, and relevant experience.%3Cbr%3E%3Cbr%3E%0A%3Cb%3E%3Cb%3ESECURITY AND EEO STATEMENT%3C/b%3E%3C/b%3E%3Cbr%3E%3Cbr%3E%3Cb%3ESecurity%3C/b%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.%3Cbr%3E%3Cbr%3E%3Cb%3EEEO%3C/b%3E%3Cbr%3E%0AUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3C/br%3E