Receptionist

Location: St. John Hospital Detroit

Schedule: Full-Time 40 hours per week; Varied shift hours and lengths; weekend and holiday rotation

Responsibilities:

• - Receives, screens, routes and responds to incoming telephone calls.
• - Takes accurate messages and ensures timely delivery.
• - Greets guests and provides appropriate assistance and information.
• - Performs additional clerical duties as assigned.
• - Maintains composure and professionalism in fast paced environment
• - Ability to prioritize and pay close attention to detail with frequent inturruptions
• - Excellent listening and communication skills
• - Proficient with computer and phone systems.
• - Cross trained to cover three front desk locations at St. John Hospital, Main Entrance, Center Lobby and Professional Building.

EDUCATION & EXPERIENCE

• - High School diploma equivalency required
• - 1 year of applicable cumulative job specific experience required.
• - 3 Years of Customer Service Experience preferred
• - 6 Months of Hospital or Physician Office Experience preferred
• - Flexibility in work schedule required