Field Supervisor
Chrobinson
- Location
- Downers Grove, IL United States of America
- Source
- workday
C.H. Robinson is seeking a Field Supervisor to join our High Value team. In this role you will support secure cargo escort operations by recruiting, onboarding, training, and supervising qualified cargo escort resources across assigned locations. This role develops and maintains candidate pipelines, oversees field training and mission readiness, supports project launches, and helps ensure cargo escort operations comply with applicable regulations, company policies, client requirements, and operational protocols. You will work closely with internal operations leaders, law enforcement partners, reputable security organizations, cargo escorts, and customer stakeholders to support safe, compliant, and effective security operations.
DUTIES AND RESPONSIBILITIES:
The duties and responsibilities of this position consist of, but are not limited to, the following:
- Cultivates and maintains professional relationships with law enforcement agencies and reputable organizations to identify and recruit qualified cargo escort candidates and ensure the cargo escort pool meets operational needs.
- Identifies, screens, and onboards independent contractor cargo escorts who align with operational requirements and company standards.
- Delivers, oversees, and audits training programs for Cargo Escort Officers, including compliance with the 20-hour basic training requirement, PERC standards, company policies, client requirements, use-of-force expectations, and cargo-specific security techniques.
- Provides onsite supervision and hands-on training for cargo escorts during initial missions, project launches, and customer-specific operations.
- Assists with the development, implementation, and enforcement of operational protocols, standard operating procedures, and best practices for secure cargo escort services.
- Maintains accurate records and supports compliance with applicable state regulations, including 225 ILCS 447, federal requirements, and company policies.
- Manages incident response, investigation, and reporting procedures.
- Oversees the inventory, maintenance, and issuance of security equipment.
- Continuously evaluates and improves security operations for efficiency and effectiveness.
- Attends required training and staff meetings.
- Maintains a safe working environment through accident prevention, equipment preservation, and safe working practices.
- Maintains a positive and professional demeanor with customers, visitors, contractors, and co-workers.
- Adheres to applicable policies and procedures.
- Other duties or responsibilities as assigned according to team and/or country specific requirements.
QUALIFICATIONS
Required:
- Active Illinois Private Security Contractor license (119), or ability to meet all eligibility requirements to obtain one immediately upon hire, including:
- At least 21 years of age.
- Good moral character with no disqualifying felony convictions within the applicable statutory period.
- Ability to meet IDFPR background, examination, and suitability standards.
- Must meet one of the following experience/education combinations required by 225 ILCS 447/2510:
- Option 1: Minimum of 4 years of full-time qualifying supervisory or managerial experience within the last five years in law enforcement, military police or related security unit, licensed private security contractor agency, registered proprietary security force, or qualifying in-house security unit.
- Option 2: Accredited bachelor's degree in police science, a related field, or business, plus one year of qualifying experience within the last five years.
- Option 3: Accredited associate's degree in police science, a related field, or business, plus two years of qualifying experience within the last five years.
- Valid Illinois driver's license and clean driving record.
- Ability to pass a comprehensive background investigation and drug screening.
- Willingness to work flexible hours as demanded by operational needs.
- Ability to travel up to 50%.
- Excellent written and verbal communication skills.
- Proficiency with standard office software, including Microsoft Office Suite.
Preferred:
- Recent honorable service and documented supervisory or leadership experience in law enforcement or the U.S. Military, with military police or related security field experience strongly preferred.
- Experience developing and delivering training programs.
- Proven ability to manage and lead teams effectively.
- Strong understanding of physical security principles, risk assessment, and incident management.
- Experience in the private security industry or logistics/transportation security.
- Values a diverse and inclusive work environment.
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$89,100.00 - $140,800.00The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page