Health System Quality Analytics Team Lead

%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EWHY UT SOUTHWESTERN?%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and

benefits

for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to %3Ci%3EU.S. News %26amp; World Report%3C/i%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive

benefits

package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%26nbsp;%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22margin%5C:12.0pt 0in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThis position leads and mentors team members who deliver quality analytics and reporting for health system leadership.

The role

independently performs advanced analysis, develops executive reports—including the Health System Balanced Scorecard—and establishes business rules for the use and presentation of data.%3C/span%3E%3C/p%3E%3Cp style=%22margin%5C:12.0pt 0in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EServing as the health system’s Tableau subject matter expert, this position oversees dashboard architecture, data modeling, workbook development, publishing, performance optimization, governance, access controls, and operational support. It establishes standards for data sources, extracts, refresh schedules, workbook performance, and visualization practices.%3C/span%3E%3C/p%3E%3Cp style=%22margin%5C:12.0pt 0in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe role continuously improves dashboards and executive reporting while ensuring all published content meets ADA accessibility, security, and institutional governance requirements. It also provides expert consultation and technical guidance to stakeholders, delivering scalable, high-performing analytics that support data-driven decision-making across the health system.%3C/span%3E%3C/p%3E%3Cp style=%22margin%5C:12.0pt 0in;%22%3E%3Cspan style=%22color%5C:black;font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThe position may also support annual performance evaluations, employee timekeeping, and other administrative or supervisory

responsibilities

as assigned.%3C/span%3E%3C/p%3E%3Cp style=%22margin%5C:12.0pt 0in;%22%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EUT Southwestern is proud to offer a competitive and comprehensive

benefits

package to eligible employees. Our

benefits

are designed to support your overall wellbeing, and include%5C:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E100% coverage for preventive healthcare-no copay%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EPaid Time Off, available day one%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EPaid Parental Leave Benefit%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWellness programs%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ETuition Reimbursement%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/span%3E%3C/li%3E%3Cli%3E%3Ca href=%22http%5C://jobs.utsouthwestern.edu/

benefits

/#top%22 target=%22_blank%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELearn more about these and other UTSW employee

benefits

!%3C/span%3E%3C/a%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EEXPERIENCE AND EDUCATION%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3ERequired%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EEducation%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EBachelor%27s Degree In Business Administration, Computer Science or other quantitative fields of study%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EExperience%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E5 years Analytics and project experience in data querying, statistical programming and data visualization using tools such as SAS, SQL, R, Power BI, Tableau, or SSRS. and%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E3 years Experience supporting analytics efforts for performance improvement projects or certification in LEAN/Six Sigma Green Belt or Certification as a Project Management Professional%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EPreferred%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EEducation%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EMaster%27s Degree In Business Administration, Public Health, Computer Science, Health Administration or other quantitative fields of study%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EExperience%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EGreater than 1 year of prior health care industry experience%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EJOB DUTIES%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELeads highly complex projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EDesigns and develops predictive and advanced analytics, utilizing multiple data sources simultaneously.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAnalyzes and organizes data using the appropriate analytical and statistical methods, which includes%5C:%3C/span%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAbility to analyze and evaluate information to support a decision or recommendation%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ECritically examining the information and make judgements--test, critique, defend, and criticize the information%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAnticipate and plan strategies for overcoming obstacles%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EDesigns, develops or recommends improvements to management reporting tools as needed.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESets team and departmental standards for reporting and analysis methodology.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELeads lower level analysts in the collection, interpretation and analysis of clinical data to support organizational decision making, clinical and quality initiatives and strategic planning activities. Runs data queries and produces consistently accurate analyses with value added recommendations.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EGenerally organizes, plans for scheduling, coordinating resources, and meeting deadlines. In addition to supporting the successful execution of assignments, these skills support the development of effective working relationships with stakeholders by facilitating trust and transparency.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESets team and departmental standards for project management templates, expectations and guidelines.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EProvides practical recommendations through thorough research on business process improvements and clinical operation benchmarks to directors and executive leaders. Assists in developing and implementing business strategies in departments to improve clinical outcomes and productivity.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ELeads executive level meetings with prior preparation such as meeting agendas, analytical presentations and project plans. Builds positive collaborative relationships with clinical leadership, departmental personnel, and executive sponsors. Assists managerial staff in consensus building through a combination of leadership and facilitation.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EProvides analytics architectural oversight and guides the process of developing business requirements documents. Enables the analytics teams to collaborate with the data warehouse department through entire development cycle.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EEnsures analyst teams record time spent on projects to meet cost-recovery requirements.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESupervises lower level analysts. Significantly contributes to employee performance evaluations and recommends disciplinary actions, as needed. Assesses performance levels by monitoring results and providing positive and constructive feedback. Contributes significantly to annual performance evaluations.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EPerforms other duties as assigned.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EKnowledge, Skills and Abilities%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork may require telephone and personal contact with other public and private organizations to obtain assistance in development and establishment of programs.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires demonstration of self-supervision and leadership abilities related to his/her specialized knowledge and/or experience.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires determination of methods and approaches to work problems.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires excellent written and verbal communication, organizational, and critical thinking skills.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires recognition within the broader organization as an expert in multiple subject areas.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires role of primary liaison, managing multiple stakeholder and departmental relationships.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires significant technical skills and experience which includes%5C:%3C/span%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EEquivalent (3 years) experience in or Certification for LEAN/Six Sigma Green Belt or Certification as a Project Management Professional%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EAbility to complete predictive/advanced analysis utilizing multiple data sources simultaneously%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires team building and relationship management skills and abilities that include%5C:%3C/span%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EPromoting organization culture that fosters teamwork;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EEncouraging high level commitment to the purpose of the organization;%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EActively engaging and providing meaningful input during external stakeholder meetings.%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires telephone and personal contact with all levels of faculty and staff within UT Southwestern to assist in information system and project coordination.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires the ability to consistently listen to and understand all audiences, understand how audiences perceive one another, understand and support the communications objective(s), the message itself, and the most appropriate media and format for communication. The Team Lead must be able to help the organization reach agreement that the value proposition is desired through a combination of leadership and facilitation.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EWork requires use of personal computers, software that facilitates data analysis, and proven ability to use pivot tables for presentation.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EPHYSICAL REQUIREMENTS/WORKING CONDITIONS%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EPhysical Requirements%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ETalking%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EWorking Conditions%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EOffice Setting%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-size%5C:9pt;margin-bottom%5C:0pt;margin-top%5C:0pt;%22%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3ESalary Information%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3ESalary is commensurate with education, skills, and relevant experience.%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3ESECURITY AND EEO STATEMENT%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3ESecurity%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%3Cstrong%3EEEO%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family%5C:Arial, Helvetica, sans-serif;font-size%5C:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E